Unless a tier-one telco serving consumers and businesses believes it can grow its business on the basis of connectivity services alone, new services and products beyond core communications must be found.
GSMA Intelligence suggests services beyond the communications core account for between 10 percent and 40 percent of total retail service provider revenues, and just over 20 percent, on average, for many tier-one providers. That is up from 17 percent in 2017, GSMA Intelligence says.
source: GSMA Intelligence
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