Thursday, October 12, 2023

We Cannot Predict What We Cannot Yet Imagine

It is fairly easy to predict that artificial intelligence will affect many--if not most, or all--industries, as the advent of personal computing, smartphones and cloud computing have done. In fact, lots of studies look at the expected AI impact on industries and products that already exist. 


For example, we can predict that we will see:

AI-powered personalized education

AI-driven healthcare

AI-enabled autonomous vehicles

AI-powered creative industries

AI-enabled space exploration

AI-powered cybersecurity

AI-enabled climate change mitigation

AI-driven financial services

AI-enabled legal services

AI-powered manufacturing

AI-enabled agriculture


Likewise, new products will incorporate AI, in forms such as:


AI-powered personal assistants

AI-powered medical devices

AI-enabled self-driving cars and trucks

AI-powered creative tools

AI-powered educational software

AI-powered cybersecurity solutions

AI-powered climate change mitigation technologies

AI-powered financial trading platforms

AI-powered legal research tools

AI-powered manufacturing robots

AI-powered agricultural equipment


Prediction

Study Title

Publication Date

Publication Venue

Personalized education

The Future of Learning: AI and the Next Generation of Education

2023

McKinsey Global Institute

AI-powered healthcare

Artificial Intelligence and the Future of Healthcare: A Report by the National Academy of Medicine

2019

National Academy of Medicine

Self-driving cars and trucks

Self-Driving Cars: The Next Revolution in Transportation

2016

World Economic Forum

AI-powered robots

The Future of Jobs and the Rise of Artificial Intelligence

2017

Pew Research Center

AI-powered customer service

AI and Customer Experience: The Future of Service

2020

Forrester Research

AI-powered legal services

The Future of Law: AI and the Transformation of the Legal Profession

2018

American Bar Association

AI-powered cybersecurity

AI and Cybersecurity: The Next Frontier

2021

Center for Strategic and International Studies

AI-powered financial services

AI and the Future of Finance: A Report by the World Economic Forum

2018

World Economic Forum

AI-powered logistics and supply chain management

AI and the Future of Logistics: A Report by the World Economic Forum

2019

World Economic Forum

AI-powered entertainment and media

AI and the Future of Entertainment: A Report by the World Economic Forum

2020

World Economic Forum


But that’s sort of an imaginative problem. We see ways AI can change or benefit what already exists. We have a really hard time envisioning how AI might create things which do not exist, and the industries and firms that will produce them. 


As former Apple CEO Steve Jobs used to say, one cannot predict consumer interest in a product they have never seen. Nor can we easily imagine what really-new things and industries might arise from AI.


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