Lots of studies of intellectual diversity suggest it helps with decision making. Conversely, one might argue, if all the members of a team, a company, a community or a group have the same points of view, then there really is not much diversity of thought, and the advantage of diversity is lost. That likely is true no matter the amount of gender, race, culture or other forms of physical diversity within groups that think the same.
It’s the thinking; the intellectual diversity, that really matters.
Study / Source | Researchers | Key Insight on “Diversity of Thought” for Problem-Solving | Year | Source |
“Groups of diverse problem solvers can outperform groups of high-ability problem solvers” | Lu Hong & Scott E. Page (U. Michigan) | Cognitive-heuristic variety in a group beats sheer individual ability; “diversity trumps ability.” | 2004 | pnas.org |
The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies | Scott E. Page (U. Michigan / Santa Fe Institute) | Formal models and real-world cases show perspective/heuristic diversity improves prediction, innovation, and collective accuracy. | 2007 | muse.jhu.edu |
“How Diversity Makes Us Smarter” (Scientific American) | Katherine W. Phillips (Columbia Business School) | Exposure to socially or cognitively different others makes groups more diligent, creative, and accurate. | 2014 | scientificamerican.com |
“Likes Attract: The Sociopolitical Groupthink of (Social) Psychologists” | Richard E. Redding (Chapman U.) | Lack of ideological diversity in psychology skews research agendas and peer review; calls for broader viewpoint inclusion. | 2012 | journals.sagepub.com |
Team of Rivals: The Political Genius of Abraham Lincoln | Doris Kearns Goodwin (historian) | Lincoln’s intentionally ideologically mixed cabinet generated vigorous debate and better wartime strategy. | 2005 | ft.com |
“Diversity in Teams: A Two-Edged Sword” | Katherine Y. Williams & Charles O’Reilly (Stanford) | Functional/cognitive diversity boosts creativity on non-routine tasks but can raise conflict—management practices determine net benefit. | 1998 – 1999 | psychologicalscience.org |
“Political Diversity Will Improve Social Psychological Science” | Jonathan Haidt, José Duarte & Lee Jussim | Reviews evidence that viewpoint homogeneity fosters confirmation bias; argues political diversity strengthens methodology and theory. | 2015 | pubmed.ncbi.nlm.nih.gov |
“Getting Unusual Suspects to Solve R&D Puzzles” (Harvard Business Review) | Karim R. Lakhani & Lars B. Jeppesen | Crowdsourcing to outsiders with varied backgrounds solves R&D problems stumping in-house experts—illustrates value of cognitive distance. | 2007 | hbr.org |
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