Saturday, June 14, 2025

If AI Cannot Master Emotional Intelligence, These Jobs are "Safe"

If AI will never be able to truly master emotional intelligence  or originality, there are some possible implications for skills that could retain or gain value in job markets.


For example, roles that demand empathy, interpersonal judgment, and nuanced social interaction will retain value. That might be a good thing for:

  • Therapists, counselors, and social workers

  • Nurses, doctors, and caregivers

  • Teachers and early childhood educators

  • Some personnel  professionals, coaches, and conflict mediators

  • Customer service roles involving delicate or high-stakes interaction

  • Sales personnel (especially complex sales in business-business areas)

  • Hospice workers

  • Occupational therapists

  • School counselors

  • Childcare providers and nannies

  • Youth mentors

  • Leaders in any organization

  • Hospitality managers

  • Flight attendants

  • Diplomats

  • Negotiators

  • Crisis intervention specialists

  • Journalists (some, at least)

  • Creative directors

  • Public relations leaders

  • User experience designers

  • Nonprofit leaders

  • Community organizers

  • Volunteer coordinators.


These roles require real-time adaptation to complex emotional cues and relational context, and AI struggles to do so.


Also, jobs that rely on genuinely original thinking in art, design, entrepreneurship or strategic vision will remain human-led, even if AI aids the process. That should be good for:

  • Artists, writers, and filmmakers

  • Architects and designers

  • Entrepreneurs and product innovators

  • Strategy consultants and futurists.


So note that not all these roles are necessarily “high-paying” or “thinking-based.” You might conclude that many of the “empathy required” jobs, though, tend to be dominated by females, which might have some implications for job protection and value. 


I’m not sure we can reach any similar conclusions about the “originality” roles.


No comments:

Anthropic Claude Leads in Developer Market

Lots of businesses in many industries use enterprise customer revenue models successfully. And, so far, that seems true for Anthropic, whose...