Monday, November 2, 2026

Traditional Media, Social Media and Chatbots All Act as Gatekeepers, But Chatbots are Most User-Driven

As a graduate student in a journalism program I assisted on a study of journalism education. It was pre-internet, so that did not emerge as one of the conclusions. We did not anticipate social media, nor did we imagine chatbots also would emerge. 


But the idea that news media shape the agenda of what people think about is one of the most established concepts in communication research, and so it makes sense that chatbots might emerge in that role as well. 


The central argument is that the media do not necessarily tell people what opinion to hold, but they have considerable influence over which issues people regard as important, which issues receive attention, and which subjects dominate public discussion. Social media has emerged in that role as well.  


AI chatbots may extend it further by synthesizing information and presenting a seemingly-comprehensive explanation of the issues. In other words, it is possible that chatbots shift the terrain from telling people what is happening to influencing what people think is happening and why it matters.


As with seemingly all media these days, the agenda-setting shifts from “what is happening” to something more akin to “what it means,” on an increasingly-personalized basis. 


To be sure, chatbots do not yet have the reach of social or traditional media. A 2025 survey by the Pew Research Center found that 75 percent of respondents say they “never” get news from chatbots. In 2026, Pew finds few Americans asking chatbots for election information. 


  

source: Pew Research


Still, the shift of agenda setting is clear enough:

  • Traditional media agenda set by editors and journalists

  • Social media agenda set by algorithms

  • AI chatbots (an extension of search) set the agenda. 


Traditional news media, social media, and AI chatbots all exercise agenda-setting power: they influence which issues receive attention, which aspects of those issues stand out, and which issues people associate with one another. 


The main difference is how they exercise that power: news organizations select and emphasize stories; social platforms distribute attention through networks and ranking systems; chatbots synthesize information into answers shaped partly by the user’s questions. Of the three platforms, chatbots are the most user-driven. 


Dimension

Traditional news media

Social media

AI chatbots

Main mechanism

Editorial selection, prominence, and repetition

Network circulation, recommendations, and algorithmic ranking

Retrieval, selection, synthesis, and ordering within an answer

Principal gatekeepers

Reporters, editors, owners, and institutional routines

Platform designers, ranking systems, creators, and users

Model developers, training and retrieval systems, behavioral rules, and user prompts

What receives prominence

Stories judged newsworthy

Content made visible through platform and network processes

Topics, explanations, and sources selected for the response

Audience’s role

Choose outlets and respond to coverage

Publish, follow, share, comment, and influence circulation

Ask questions, specify priorities, and revise answers through follow-up prompts

Typical agenda structure

A relatively shared editorial agenda within an outlet

Multiple overlapping, personalized streams

A potentially individualized agenda constructed in conversation

When using traditional news, the audience generally chooses among editorial products: an outlet, program, section, or story. But it is a top-down process, in any case. 

With social media, users help shape their information environment through follows, searches, posts, and interactions, but still encounter streams of material selected and ranked by others. 

With a chatbot, the user can commission a response whose subject and organization need not correspond to any existing article or feed. It is the most bottom-up form of agenda setting. 

AI Infra Capex is a "Rock and a Hard Place" Situation

Investors have been jittery about possible artificial intelligence circular investment; overinvestment; high capital investment and the sustainability of end user demand for many months, and late October seemed to crystalize some of those fears as key hyperscalers reported quarterly earnings. 


Looking at September 30 through October 30, 2026, one can see the double-digit declines. For about the week ending October 30 technology stocks lost about $1 trillion in valuation.  


Company

Ticker

October stock-price change

Reported Oct. 30 market value ($ billion)

Estimated start-of-month market value ($ billion)

Estimated market value lost ($ billion)

Alphabet

GOOGL

−18.67%

$3,440

$4,230

$790

Nvidia

NVDA

−10.39%

$4,930

$5,502

$572

Meta Platforms

META

−15.19%

$1,570

$1,851

$281

TSMC

TSM

−10.97%

$2,110

$2,370

$260

Micron Technology

MU

−16.92%

$999

$1,203

$204

Broadcom

AVGO

−7.15%

$1,560

$1,680

$120

Amazon

AMZN

−3.53%

$2,600

$2,695

$95


Losses were worse for many suppliers on the chip fabrication, memory or neocloud parts of the value chain. Investors increasingly questioned the return on AI spending. That increases pressure on hyperscalers to reverse course or moderate, but at the risk of abandoning the effort to emerge as a leader of the business. 


Company

Ticker

Reported October stock-price decline

Intel

INTC

−45.20%

CoreWeave

CRWV

−38.05%

SanDisk

SNDK

−35.58%

Nebius Group

NBIS

−33.65%

Lam Research

LRCX

−29.69%

Arm

ARM

−29.54%

Credo Technology

CRDO

−28.16%

Astera Labs

ALAB

−27.42%

Marvell Technology

MRVL

−26.74%

Applied Materials

AMAT

−26.30%


Amazon CEO Andy Jassy calls AI a “once-in-a-lifetime opportunity. I think what we're seeing with AI, it's the biggest transformation in our lifetime.” 


"Would it be more convenient if this type of acceleration and opportunity happened over 25 years and you could spread the CapEx over 25 years," Andy Jassy, Amazon CEO  asked an analyst during the (quarterly earnings) call. "Yeah, it might be more convenient, but that's not the world that we live in, and that's not the opportunity."


That does not help firms keep their profit margins, debt or cash flow where they just recently were, in the short term. But none of the would-be leaders believe they can significantly limit their capital investments at this point without forgoing the opportunity to lead the future market. 


So multiple compression seems likely, as AI infra capex seems to offer a “rock and a hard place” choice.


Traditional Media, Social Media and Chatbots All Act as Gatekeepers, But Chatbots are Most User-Driven

As a graduate student in a journalism program I assisted on a study of journalism education. It was pre-internet, so that did not emerge as ...