Best Buy to Launch "Buy Back" Program?

Best Buy is reported to be planning a new "buy back" program aimed at keeping users who constantly upgrade their smartphones off-cycle, and who buy from Best Buy Mobile. The program reportedly will cost $59.99 at the time of handset purchase. Between months one and six of handset ownership, users can then trade-in their device to Best Buy Mobile for 50 percent of the phones full retail value.

Between months six and 12 the device can be turned in for 40 percent of its original value. Between months 19 to 25, users can get back 20 percent of the original retail value.

The offering likely will appeal to users who purchase new smartphones long before their two-year commitments have expired.

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Best Buy to Launch its Own Tablet PC

Best Buy’s CTO Robert Stephens says the firm is going to sell its own branded tablet PC. There are no details about operating system or who the manufacturer is. Some will note that it looks like an HP Slate. That would suggest a nine-inch screen.

Best Buy’s CTO Tweets Out Pics Of A Rocketfish Tablet

Best Buy Launches Video Service

Best Buy Co. has launched a new digital video service, called "CinemaNow,"  that will provide customers same-day access to new release movies and TV shows available on DVD.

The service will initially be accessible through select connected LG Electronics Blu-ray Disc players and HDTVs, and on most PCs at www.cinemanow.com. Samsung's Internet-connected home theater equipment and Insignia brands also will have the feature.

CinemaNow is also expected to launch on an array of other devices from various manufacturers, including Insignia, later this year.

The first update to the CinemaNow service is expected to release on select devices later this year and will include an advanced user interface and expanded video playback features aimed at further improving the video entertainment experience.

CinemaNow will have "first run" movies for sale as soon as they arrive on DVD, with rentals for $2.99  to $3.99 per movie and purchases at $9.99 to $19.99, including HD titles and some available in 1080p.

The company will be competing against other retail giants such as Walmart and Blockbuster, as well as Netflix and Hulu, among others.

There will be other changes as well, It might now happen for a couple year, but Best Buy has said it will phase out DVD sales as early as 2012.

http://www.bby.com/2010/05/18/best-buy-provides-customers-same-day-instant-access-to-new-release-movies-and-tv-shows-with-launch-of-cinemanow/

Free Polycom Phones With Speakeasy Offer Through May 31, 2010

Speakeasy, owned by Best Buy, is offering free IP phones to new business customers.until May 31, 2010. Speakeasy is including, free of charge, Polycom SoundPoint IP 321 VoIP-enabled phones to new business customers who purchase unlimited or global Hosted Voice calling plans and have a minimum of five lines.

To the extent that the need to buy new IP phones has been a barrier to adoption, the promotion eliminates that concern.

In addition to offering a free Polycom SoundPoint IP 321 to new customers (MSRP $139), Speakeasy is also announcing their new hardware lineup including two new Polycom phones and three new Cisco phones. Speakeasy's phone lineup now includes the Polycom SoundPoint IP 335, 650, 670, and SoundStation IP 6000; as well as the Cisco SPA 504G, SPA 509G and SPA 525G. Special prices are available for a limited time only for customers wishing to upgrade from the free phone offer to one of these new models.

http://www.speakeasy.net/press/pr/Speakeasy_offers_free_phones.php

Best Buy Sells Phone Power Nationwide

Best Buy now is distributing the "Phone Power" VoIP service nationwide. That's a pretty big boost for any retailer, and especially so for an independent VoIP provider aware that the market is consolidating and that scale is sorely needed.

Phone Power costs $19.95 per month with no contract, $16.95 with a one-year contract and $14.95 for a two-year contract. The service offers unlimited calling within the United States and Canada and 60 international minutes in 88 countries.

The Best Buy offering includes a two-line home adapter as well as a USB travel adapter. It sells for $79.95, and comes with a $79.95 instant service credit to be applied when the customer activates service on an eligible one or two year service plan.

It isn't clear yet whether Best Buy also will be actively selling Phone Power business packages, which come in both multi-line and single-line versions, offering unlimited inbound calling and 5,000 minutes of outbound calling with auto-attendant feature, and other popular business features, included on multi-line packages.

More Competition in Small Business VoIP Market

Small business VoIP providers face a challenging year where competition in the small business space is heating up. Speakeasy, for example, has introduced a voice trunk replacement service called Integrated Voice, using a per-person pricing plan, available nationally and seemingly pitched to the sort of business that otherwise might buy a Cbeyond service.

Cable operators also are aggressively pitching their own small business VoIP services. Oddly enough, it is Comcast and Time Warner that arguably can claim better national name recognition that any of the other business VoIP specialists. And name recognition has been a problem up to this point, in the small business VoIP market.

The Best Buy-owned company is targeting smaller businesses with two to 12 phone lines that also want to keep their existing on-premises handsets and phone switch, and which also have a need for broadband Internet access.

Pricing begins at just $19.95 per line or user, with long distance charges of 2.9 cents a minute.

The phone line trunk replacement service combines voice and data services over a T-1 or high-speed DSL Internet connection, where bandwidth is dynamically allocated between voice and data. Speakeasy says the service will run over any existing broadband connection, but also sells the Speakeasy T1 and 15 Mbps Digital Subscriber Line service as well, the advantage being that Speakeasy can provide quality of service mechanisms if its own access is used.

Consumer Electronics Trumps Other Retail Sales

It doesn't appear to have been a good Christmas selling season, as this graphic by the Wall Street Journal illustrates.

But Best Buy says its December sales were up 1.5 percent over last year, compared to an increase of about seven percent in the 2006 over 2005 comparison. The company says the slower growth rate is due where the post-Thanksgiving week data was recorded. This year, that key week fell into the November numbers, instead of in the December reporting period.

Best Buy affirmed its 2008 guidance, suggested the company really did have stronger sales than it might appear. The contrast in sales might point to the increasing importance of consumer electronics as a component of discretionary spending.

That would accord with increasing broadband and mobile penetration, plus continuing interest in high-definition and flat screen TV displays, gaming, digital audio and even personal computers.

Over the past decade, for example, the percentage of disposable income now going to communications and electronic entertainment goods has been rising in virtually all North American, Far Eastern and European regions.