Monday, April 14, 2008

YouTube More Dominant than Google

Though online video sites as a category have seen a seven percent drop in traffic year over year since March 2007, YouTube has gained share, recording a 32 percent growth in visits over that same period. YouTube's market share in the video sector is now at 73.18 percent, says Hitwise.

That's even more dominant that Google is in search share. Google saw an all-time high 67 percent of searches performed in March, Hitwise says.

MySpace TV came in second place last month, with just over nine percent of visits. Google Video was 3rd at four percent, meaning that the two Google properties have 77 percent marketshare.

That's about as dominant as a company can get.

A $60 Billion Communications Market

In 2008, U.S. ethnic communities will spend $59.8 billion on telecommunications services, accounting for over one third of all residential telecom expenditures, according to Insight Research Corporation. The largest minority group, Hispanics, representing 14.8 percent of the total US population, will spend the most.

Blockbuster to Buy Circuit City?

Blockbuster has offered to acquire Circuit City Stores. If the acquisition is completed, and if the merger process runs smoothly, Blockbuster would successfully have morphed itself into a broad-based consumer electronics distributor. If it does not, well, at least Blockbuster tried.

Critics of the deal will point to the challenge of merging two struggling businesses to create one viable business. Some will simply say it is tying two stones together and expecting them to float.

The hopeful might say there does not appear to be much of a future for Circuit City as a stand-alone business, while Blockbuster faces key challenges of its own in making the transition to digital distribution of movie content.

The logic might be that some forms of digital content distribution will feature the ability to download immediately inside a retail outlet. That would fit with Blockbuster's traditional video rental business. The broader logic is that Blockbuster needs to get into another business, and this is a way to do it.

Framing P2P

In an interview with the Royal Television Society’s Television magazine, Virgin Media’s new CEO Neil Berkett points out that Virgin already is doing content delivery deals with content providers. In fact, lots of application providers, content providers and ISPs have been doing so for quite some time. They use content delivery networks to expedite delivery of their video bits, for example.

Some people will think that's a bad thing; others think it's a good thing.

Really, it's a matter of "framing," or setting a reference. If you ask a user whether they'd prefer to have their service optimized for best performance of video or voice, whenever they decide to use those services, typical users probably would say "yes."

To the extent you ask a user whether restrictions should be placed on the amount of bandwidth they paid for can be used, they'd probably say "no." If you asked a typical user whether a small minority of users should "hog" most of the bandwidth everybody is sharing, most users would probably say they think that's wrong.

It is the framing of the issue that determines the response. It's not as though all "freedom" issues are on one side, all the "control" or "responsibility" issues on the other. Both issues are intertwined.

As almost always is the case, one has to determine who the "freedom" is for: most users, all users, a few users; a few providers or all providers; a few content providers or all providers. Any shared resource obviously cannot avoid answering such questions in a very practical way.


Friday, April 11, 2008

Dish Network Satellite Now Space Junk

The brand-new SES Americom AMC-14 satellite, which was to boost Dish Network's high-definition programming line-up, now is space junk. After a failed launch, SES Americom engineers have concluded there is no way to boost the satellite into proper orbit.

Between the launch of Sputnik on 4 October 1957 and 1 January 2008, approximately 4,600 launches have placed some 6000 satellites into orbit, of which about 400 are travelling beyond geostationary orbit or on interplanetary trajectories.

Today, it is estimated that only 800 satellites are operational. Roughly 45 percent of these are both in low earth orbit and geostationary orbit. Space debris comprise the ever-increasing amount of inactive space hardware in orbit around the Earth as well as fragments of spacecraft that have broken up, exploded or otherwise become abandoned. About 50 percent of all trackable objects are due to in-orbit explosion events (about 200) or collision events (less than 10).

More Interest in Downloads than Live Mobile TV?

Mobile TV might be more a "download" than a "streaming" or "broadcast" application, at least for the moment, says Nokia Internet services executive Niklas Savander, reported by Reuters news service..

"We have seen that there are multiple segments who are not interested in the broadcasting, but rather in downloads," Savander says.

That likely will change over time. But not until customers acquire a new habit and the variety of "live" video improves. Some people might want to watch local TV broadcasts, or a handful of popular "cable style" networks.

Sometimes the subscription model increases viewing appetite. Cable operators found that approach worked for some forms of video on demand. But right now, most people (except Sprint Simply Everything customers) probably would prefer an a la carte download or "episodic" use option.

There are use cases one can imagine. Users without digital video recorder access, or the ability to program DVRs remotely, or traveling users without a Slingbox in their luggage, might watch long-form material.

The key thing is that users respond to variety; they respond to content richness. And until "live" broadcasting services can offer really rich variety, usage is going to be relatively limited.

There are exceptions, of course. Viewership of news channels always goes way up in the case of extraordinary news events. At those times, people are going to want to watch on their mobiles, if it is available. But most of the ime, people probably think they can wait.

The preference for downloads might speak more to the issue of content access than anything else.

Services Bigger Part of "Equipment" Business

In the consumer electronics, small business technology or telecom infrastructure markets, services are becoming a more important part of the "product" being sold.

A case in point: Service providers paid $70 billion in service revenues in 2007 to providers of infrastrucure systems and products, according to Technology Business Research. That's an increase of abouteight percent over services spending in 2006.

Simply put, technology is sufficiently more complicated, and service providers are sufficiently less endowed with internal staff, that deployment, maintenance, consulting, integration and management services are essential.

The other trend is that suppliers are increasing their focus on services businesses to help insulate against slowing demand for hardware. Talk to Cisco channel partners if you doubt the trend. With margins and gross revenues for hardware slowing, services revenue picks up the slack.

At the same time, more traditional infomation technology specialists are taking advantage of the more software-intensive nature of network operations.

Qwest Outage

Qwest Communications experienced a widespread phone and Internet outage late in the afternoon of April 10 in the Denver area and other parts of Colorado.

Service was down for more than an hour in some locations, customers reported, though Qwest logged the outage starting at 4:04 p.m. and ending at 4:44 p.m. The outage took out some optical circuits that wireless carriers including Verizon Wireless and at&t wireless.

Data Card Sales Will Quadruple


Sales of mobile data cards, which enable broadband access in laptops via a service provider’s mobile data network, are forecast by Infonetics Research to nearly quadruple between 2007 and 2011, when they will reach $2.9 billion.

“Currently, mobile data services are generally too expensive for mass market adoption, but that will change with the increasingly extensive rollout of high speed HSDPA, the launch of new data plans offering increased download limits, and better subsidies for mobile data cards, says Richard Webb, Infonetics Research directing analyst.

As mobile data plans become more affordable, consumers will use mobile data cards to download Internet-based content such as MP3s, games and video clips to mobile devices. Users also will use data cards to transfer user-generated content such as photos, video clips to other users.

A small proportion of consumers will use a mobile data plan as their primary means of broadband access. Infonetics predicts worldwide mobile data subscribers will accelerate dramatically over the next few years, reaching 144 million users by 2011.

Windows Collapsing, Gartner Analysts Argue

Gartner analysts Michael Silver and Neil MacDonald say Microsoft’s Windows product is collapsing, a victim of slow adoption by enterprises, code bloat--there's so much code it cannot be changed quickly--and a radical shift to browser-based services.

The bad news for Microsoft is that it is the browser that increasingly matters most, not the PC operating system, the Gartner analysts argue.

TechCrunch editor says Vista could be perfect and it still wouldn’t matter. "Online advertising revenue is their only real hope of long term survival," he says.

If the Gartner views seem a bit radical, it is only because major computing shifts always seem radical. There was a time when the notion that teenagers would own their own computers would have seemed more than a little far fetched.

Still, one can question the time it might take for a new paradigm to take hold. So far, most users probably don't see the utility of accessing basic business productivity suites online rather than loading them locally. But that might not wind up being the "killer" app that drives cloud computing.

And as already is the case, cloud-based services might take hold where real-time and changing information and services are required or desired or where simple mass storage and backup are important.

Ask yourself how useful a PC is, when it doesn't have access to the Internet, or broadband access to the Internet. Yes, there are things you can do. But the point is that communications now is a primary requirement for a PC. Cloud computing is just an extension of that trend.

Thursday, April 10, 2008

More than 80% of Internet Users Download or Stream Video

The BBC’s video site, iPlayer, is fast becoming the place to tune in online. Since launching on Christmas Day, 17 million Internet users streamed or downloaded full-length programs—leaving rival ITV’s broadband TV offering far behind.

The same trend is occurring in the US. Surveys there show that consumers prefer to watch programming online that is produced by professional TV networks and film studios. eMarketer projects that 154 million people in the US will download or stream video content on the Internet at least once a month in 2008. This year, 80% of Internet users are expected to watch video, which accounts for 52.5% of the total population.

In fact, some U.K. Internet service providers think the iPlayer is generating so much traffic and cost for ISPs tha the BBC ought to have to pay the ISPs to carry the BBC content.

Blockbuster to Launch Download to TV Service?

Andrew Wallenstein, a reporter for the Hollywood Reporter, says Blockbuster is developing a new service streaming movies directly to TV sets. Apple TV was first to introduce a similar set-top box and

Netflix also has said it is interested in doing the same.

The Blockbuster service would be an offshoot of Movielink, the online film service Blockbuster
acquired last year.

Wallenstein says the device probably is a stand-alone product akin to Apple TV, not software and firmware incorporated into another existing device.

Blockbuster says it also will develop mechanisms to deliver movies to mobile phones. The company also is developing in-store kiosks for movie downloading.

Some speculate that online streaming or downloading services will cannibalize Blockbuster's retail store sales, and that certainly is a risk. But there is also thinking that retail will continue to grow even as online downloading and streaming services proliferate. That, at least, is what researchers at Screen Digest now forecast.

Screen Digest argues that, by 2012, about $1 billion will be generated by one of two online business models. About two thirds will be new revenue, while a third will come at the expense of DVD spending in the United States and Western Europe.

The forecast is based on retailers' ability to offer a huge range of titles without worrying about shelf space or the traditional video supply chain. Consumers could burn their purchase onto physical media or bring media players with them and download at the retail site.

Millennial Tipping Point?

Many of us have children who use devices, services, applications and networks in different ways than we, their parents, do. So the issue is when we will reach a tipping point: a time when most buyers of enterprise and consumer services are "Millennials" and "Gen Xers" rather than "Baby Boomers." It is only a matter of time.

So what bears watching are signs that the next generations of buyers have different preferences and expectations about their communication services. Today we might see the demand mostly on the "consumer" side of the business. At the tipping point we will see that demand translated into enterprise, small and medium-sized business, government and non-profit buying as well.

If users have preferences for mobile services, texting and immediacy in their lives as users, why would they not carry those preferences into the enterprise? So if one is a service provider, why wouldn't it make sense to learn from the Millennials and Gen Xers who are part of one's own company? Why wouldn't it make sense to recraft existing services and features that are more attractive to buyers with different priorities?

Wednesday, April 9, 2008

Fiber to Home is Necessary, Rural Telcos Told


"We are going to have fiber to the home," says John Rose, OPASTCO president. "We are going to have more symmetrical bandwidth." That might not strike you as unusual. But consider that Rose works for a trade association representing lots of small, rural telcos that know exactly how costly it will be to try to build FTTH networks in their low-density areas.

Given current broadband growth rates, there is no other option, Rose says.

Tuesday, April 8, 2008

Salesforce.com and Google?

Salesforce will begin reselling Google’s Web-based applications such as Google Docs to its customers, says Erick Schofneld, TechCrunch co-editor. Google's Web apps will be available within Salesforce.com and tightly integrated into its service, he says.

Google, enterprise. Salesforce.com, advertising. Does this start to make sense to you? Salesforce customers can already manage their AdWords campaigns from within Salesforce.com and Google wants to sell its apps to enterprise customers. And Salesforce.com with an integrated desktop productivity suite?

Keep in mind the uber trends: consumer technologies blending with enteprise; advertising blending with "shrink wrap" software models; Web services replacing client-server or local computing.

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