Monday, October 29, 2007

Skypephone Launches


Hutchison Whampoa's mobile operator 3 has launched the Skypephone. The phone will be available on Friday in the U.K. market and also will launch in Australia, Austria, Denmark, Hong Kong, Italy, Macau and Sweden before Christmas, Hutchison Whampoa says.

3 will pay Skype royalties based on the number of active users of the service.

Hutchison Whampoa Group expects the phone - which has 3G multimedia capabilities, an MP3 music player and 2- megapixel camera - to sell by the hundred of thousands of units in the fourth quarter, and over the next few years he hopes to extend that into the millions.

Separately, 3 said it expects to sell more than 100,000 phones in Italy by the end of 2008.

It's an interesting experiment in "account control." If 3 customers make phone calls using Skype, Hotmail for messaging, Google for search and YouTube for television, it might devalue the operator. But 3 is taking steps not to kill itself. Initially, users will not be able to use SkypeOut to place calls to the public or mobile networks. Next year the feature is supposed to be enabled.

Customers trying to use the Skype service in countries where 3 doesn't have a presence will have to pay normal international data tariffs. So it might be cheaper in that instance to use the standard mobile calling feature as well.

Covad Goes Private

Covad Communications Group has signed a definitive agreement to be acquired by Platinum Equity in an all-cash transaction valuing Covad at $1.02 a share. Platinum Equity is a global merger and acquisition firm. Irrespective of what it means for Covad as a financial asset, it will be interesting to see how Covad and its customers might benefit.

In some ways, Covad is a hard company to explain in simple terms, much as EarthLink is somewhat convoluted. "National local" possibly obscures as much as it clarifies. It provides fixed wireless, T1, DSL, hosted voice, wholesale and retail services. It does operate a national network to service local access markets. It is a small business specialist but has lots of consumer end users. It has lots of central office co-locations. The problem is that all those things get done by other entities as well.

Covad's line-powered voice offering actually is unique in the market. But that's a position praiseworthy and troublesome at the same time. Whether something is "unique" or "odd" is a matter of perspective. There's no question but that line-powered voice is positioned in its own quadrant, as far as mass market voice services.

The issue is how much effort it takes to make the benefits clear to a typical consumer abd whether the benefits are valuable enough to differentiate the offering. Cable companies decided it was a negative to offer anything other than "digital voice" to customers, with no new features. At the other end of the spectrum, hundreds of millions of people had no problem at all grasping what Skype was all about.

Everything in between takes a bit of explaining.

Sunday, October 28, 2007

Mobivox Web-Activated Calling


If you are a fan of Web-activated calling, and really prefer using your mobile, and want to use a service that actually is easier to use than Jajah (and Jajah is really easy), try Mobivox. Once you upload your directory numbers to Mobivox, you dial a local access number and then use voice prompts to pull up numbers in your directory and then Mobivox connects you.

If you are calling a number not in the directory, you get a prompt to enter the number on the keypad. The voice recognition seems to be quite good. There are no client downloads, even when using a mobile. You can use any phone at all. No need for a smart or feature phone. It is pleasant, easy to use, and the voice activation feature is almost fun (what about "dialing" or "clicking" phone numbers actually can said to be "fun"?).

The ability to use it without a download is really nice, as downloads are a huge barrier to adoption for most people, including me.

Saturday, October 27, 2007

Sprint OKs Phone Unlocking


Sprint Nextel has agreed to provide departing Sprint PCS customers with the code necessary to unlock their phones. Of course, an unlocked Nextel iDEN phone won't do you much good. But at least Sprint's CDMA phones can be used on the Verizon or Alltel networks.

Sprint made the offer to settle a California class action lawsuit and an Alameda County Superior Court judge has given the settlement his preliminary approval. A final approval hearing hasn't yet been scheduled.

Sprint said it will share the unlocking code with all current and former subscribers once their phones are deactivated and their bills are paid. The company also will add information about the locking software and how to obtain the unlocking codes in the list of terms and conditions of service given to new customers, and instruct its customer service representatives on how to connect a non-Sprint phone to the Sprint network.

The settlement covers customers who bought a Sprint phone between Aug. 28, 1999, and July 16, 2007.

T-Mobile is facing a similar class action lawsuit in California. Users of the iPhone, which is locked to the AT&T network, filed two separate lawsuits last week against the carrier and Apple Inc., claiming its use restrictions and a software upgrade that disables unlocked iPhones constituted unfair business practices.

Friday, October 26, 2007

Comcast Revs Up SME Effort


Comcast is kicking its business services initiative into higher gear. "Our total commercial revenue passed $100 million for the first time in the third quarter," says Steve Burke, Comcast COO. "We have hired and trained 750 business salespeople and trained 1,200 technicians to install and service business customers."

"Each of our 29 operating regions have now introduced Comcast business class as our commercial brand, supporting data, voice and television," he says. It will take some time for Comcast to iron out all the wrinkles, just as it took some time to fine tune the digital voice effort.

Some of you will remember a few stumbles Cisco took when it got into the IP communications business. The point is that as capable as they are, it will take some time before cable shows its ultimate skill. But it will.

Thursday, October 25, 2007

AOL Mobile Site Created


AOL has developed a new mobile version of its online services, in line with the trend to optimize Web experiences for mobile access. Though the trend has been underway in any case, it might be fair to say that the sudden success of the Apple iPod has alerted the whole industry to the existence of a new mobile segment: high-end Web-centric users for whom Web applications and entertainment as as important as voice and text messaging.

And since over time, all phones are expected to become smart phones or feature phones, mobile-optimized Web sites are a must.

The upgrades include more mobile-friendly versions of AOL Search, Mail, MapQuest, and AOL Instant Messenger, among other features. The new mobile search, for instance, will offer results that are more tailored to users on the go, such as driving directions and click-to-call options linked to services like MapQuest and Moviefone.

A mobilized myAOL service will enable users to personalize the AOL mobile site by selecting news headlines, pictures, and RSS feeds. Separately, AOL plans to launch AOL MyMobile, a new application similar to Yahoo's Go service, by year's end.

It will allow Mobile Windows users to download a range of AOL services such as Mail, Cityguide and Search, and will remember recent requests to help speed searches on the fly.

A new mobile widget for GPS-enabled phones will also allow AIM users to locate each other, marking a step by AOL into the mobile social networking area.

As part of the new mobile push, AOL is also formally launching Winamp Remote, letting people access and listen to music stored on their computers from on their cell phones.

iPhone has changed some things and accelerated some things. Much faster movement towards mobile-optimized Web experiences is among those impacts.

Vonage Settles Verizon Lawsuit


Vonage has settled a patent lawsuit brought by Verizon Communications Inc. for an amount yet to be determined but not in excess of $120 million. Vonage already has put $88 million in escrow and the settlement caps any payouts Vonage will make on top of that amount at $32 million. Having settled a suit filed by Sprint, and nearing closure on the Verizon patent infringement lawsuit, Vonage still faces a patent lawsuit filed by at&t. The Verizon settlement is the third Vonage has had to make so far.

Directv-Dish Merger Fails

Directv’’s termination of its deal to merge with EchoStar, apparently because EchoStar bondholders did not approve, means EchoStar continue...