Wednesday, December 26, 2007

DoCoMo to Feature Google Apps


Japanese wireless provider DoCoMo, which is said to be in the running to sell the Apple iPhone in the Japanese market, also is moving to feature Google applications including search, Gmail, calendar and photo apps, according to "The Nikkei."

DoCoMo is also said to be weighing development of a next-generation handset using Google's Android OS for mobile devices.

It isn't unusual for mobile providers to feature applications on their phones, of course. What is new: making it easy for end users to access mobile-optimized and formatted third-party Web-based apps.

Monday, December 24, 2007

Cbeyond Eyes Pittsburgh: Thank FCC


Pittsburgh is on a short list of new markets Cbeyond now is is reviewing. And the recent Federal Communications Commission decision that several Verizon markets were not yet sufficiently competitive to relax wholesale special access rates (broadband access services such as T1s and DS3s)can be credited, in part, for the interest.

The FCC ruling means Cbeyond can buy T1s at discounted rates, and that's quite helpful for Cbeyond's business model, which typically involves provision of voice and data services to small businesses over one or two T1 lines.

Cbeyond apparently has been considering Pittsburgh for some time but the FCC ruling was pivotal, Cbeyond Vice President and Corporate Counsel Bill Weber says.

"Had that FCC decision gone the other direction, in all likelihood we would have never come to Pittsburgh because it would no longer be possible for us to make money," Weber said.

Cbeyond might not begin operations in Pittsburgh, should it decide to expand there, for as much as two years. Typically a fierce competitor in the small business market everywhere it operates, Cbeyond will run into Comcast in Philadelphia as well as Verizon and other providers.

SME Smart Phone App Gap


As you might expect, 65 percent of heavy smart phone-using small and medium-sized organization associates say access to corporate applications and data anywhere and anytime would most benefit them in their work roles, according to a survey undertaken by the Yankee Group. Smart phone-centric employees generally have jobs that require more remote working and therefore find some value in smart phone technology.

Excluding corporate email, the most-used applications by employees who have smart phones are Web browsing, business
productivity suites such as Microsoft Office, customer relationship management, project management and corporate instant messaging.

However, no more than a quarter of SME employees are using these applications on their smart phone in the office. Also, in most cases, no more than a handful of SME employees are using these smart phone-enabled applications outside the office in work-related venues such as airports and hotels.

Considering only those SME associates whose primary mobile device is a smart phone, material requirements planning and supply chain management applications are top applications.

However, none of the SME employees in the Yankee Group survey in this segment use MRP and SCM applications on their smart phones regardless of workplace venue.

Both MRP and SCM applications are valuable tools for operations-based employees to track flows of raw materials, pre-finished goods and finished goods at various stages in the supply chain and manufacturing process. Non-office use of these applications is stymied today by a lack of mobile-enabled solutions, Yankee Group researchers argue.

Things might be improving. The Apple iPhone helps with Web browsing. User experience for productivity apps is hampered by small screens, formatting issues and device processing power. Salesforce.com helps with CRM, but the need to support multiple IM clients is cumbersome.

The point, Yankee Group analysts say, is that there is lots of room for further refinement of user experience that could boost use of mobile apps by small and mid-sized business associates.

Fairpoint Buy Rejected by Vermont Regulators


Fairpoint Communications, a provider of rural telephone service, has had its bid to buy some rural Verizon landlines rejected by the Vermont state government. Verizon and Fairpoint announced the deal, which consists of 1.6 million landlines in Vermont, Maine and New Hampshire, nearly a year ago.

The deal has also faced opposition from regulators in Maine. The Vermont Public Service Board's decision doesn't terminate the deal, but it forces the companies to reach a new agreement, which could mean lowering the sale price.

It's just another reminder of how much regulators shape and condition the telecom market.

The Trouble with WiMAX


The "trouble" with WiMAX, I've maintained, has nothing to do with performance, or necessarily with network cost. The technology will work. The issue is how and where WiMAX fits in the business environment. In developed markets where lots of competition already exists, the issue is figuring out where WiMAX plays in the applications environment. As a fixed alternative to cable modem, fiber-to-customer or Digital Subscriber Line services, the issue is how big a market exists. As a mobile broadband platform, the issue is how it competes with 3G networks and Long Term Evolution, the GSM-based fourth generation network alternative.

There's less contention in rural areas or less-developed broadband environments. Where it is too expensive to deploy a terrestrial broadband network, WiMAX has a clear logic. Even there, though, there might be questions about how more-established mobile voice and 3G networks factor into the competitive equation. One certainly can argue that WiMAX will provide much more bandwidth than 3G, today. The issue is how long it will take to create robust revenue models for 3G services, let alone providing those services more effectively over a faster 4G network.

It is, in short, a business issue, not a technology issue. To be sure, one can argue that a new market for broadband-enabled devices other than mobile phones is coming to fruition. But the issue there remains whether WiMAX necessarily or primarily provides access to those devices in ways that 3G cannot, let alone 4G. One might argue that WiMAX has a shot at providing access to all kinds of consumer devices other than "phones." But one might also argue that such connectivity has to be much cheaper than anything we've seen so far.

WiMAX networks might be half as costly as a 3G network to build. But that's not enough. They also have to be less than half as costly to operate, or prices won't be low enough to entice users to pay for connections to cameras, music players, game or entertainment platforms, for example. Those functions also are enabled on 3G networks, in many cases, combining the text and voice functions with the very services WiMAX might enable.

WiMAX might not prove to have the market traction its supporters hope for, in other words, at least in developed broadband markets where there is robust competition from cable modem, DSL, fiber to home, 3G mobile, fixed wireless, Wi-Fi hotspot and satellite broadband alternatives. The difference could come if WiMAX becomes the mobile provider 4G platform or if mobile WiMAX access is priced well below current mobile rates, allowing customers to access enable more devices than they now do.

It is not unthinkable for users to consider simultaneous broadband subscriptions. But it does require a more-compelling value/price relationship. We can assume standard-issue mobile phones, increasingly of the "smart" variety and optimized for Web experiences. We also can assume greater penetration of wireless data cards to support notebook PC use in nomadic fashion. What is not yet clear is the potential demand for broadband-connected music players, cameras, game players, dedicated navigation devices or video players. How many different subscriptions are users willing to pay for?

There is some thinking that WiMAX will be used especially heavily by mobile PC customers, as WiMAX is seen as powering a good chunk of the access card business.

“In 2010, the forecasted WiMAX subscriptions in North America will represent two percent of that for mobile 2.5G/3G and 66 percent of the subscriptions for mobile data cards,” say Philip Marshall, Yankee Group vice president, and Tara Howard, Yankee Group analyst.

Yankee Group estimates the number of WiMAX subscribers will increase from 1.3 million to 7.8 million between 2006 and 2011 and that in 2011, 7 million subscribers will be using 802.16e technology. Some percentage of that use will be for fixed broadband access, of course.

Assume such forecasts are correct. The percentage of WiMAX subscribers relative to residential broadband subscribers in the North American market then will increase from 2.2 percent to 7.4 percent between 2006 and 2010. Whatever else one might say about this level of adoption, it certainly doesn’t represent some sort of full-blown challenge to cable modem, DSL or fiber-to-customer access technologies. In fact, WiMAX, if it is adopted as Yankee Group researchers now forecast, will be yet another ancillary or niche form of broadband access.

So in mature markets, the major upside opportunity for WiMAX is expected with mobile personal broadband services, with fixed and portable services gaining moderate early market traction. In some Asian markets, such as Korea, it is conceivable that WiMAX-based mobile broadband could succeed, despite the existence of robust 3G and mobile video alternatives.

Still, the ultimate role of WiMAX in the wireless market is debatable, says a recent Organization for Economic Cooperation and Development report. “Large supporters such as Intel have a vision that WiMAX will change the way we all access the Internet in a matter of years,” says the report.

“Detractors claim that the economics of large-scale WiMAX networks are simply not justified,” the OECD report suggests.

Mobile WiMAX technologies may have the most profound impact in some urban areas because they could fill a connectivity void between 3G data networks and Wi-Fi, though.

Ultimately, this will not be a matter of technology, but of commercial issues and creation of new niches. It's hard to see GSM mobile operators going with WiMAX as a full-blown replacement for 3G, when LTE is coming. And it isn't simply a matter of technical performance. Smooth migration paths are important for large carriers. WiMAX might be too abrupt a transition for many. That might not be the case in undeveloped broadband markets, where a fixed broadband capability is reason enough to deploy it. Mobile broadband is a tougher matter, though.

Right and Wrong, But for the Wrong Reasons


In its story on "Technology in 2008," The Economist makes three predictions, one that will not happen in 2008, one of which could--but won't--happen and one which already happened. The three:
1. surfing will slow
2. surfing will go mobile
3. networks will go open

Oddly, the article predicts the Internet will clog because of spam. The article also says access pipes operate "symmetrically." If only it were so! The article is more apt when it says user-generated content, especially of the video sort, will stress the networks. "Gridlock" is the prediction. But it won't happen. Pipes are being upgraded and "reasonable use" policies are going to change. Traffic shaping is coming and access pipes are getting bigger. "Surfing" isn't going to slow.

The article is correct in noting that wireless access is coming. But the article implies that it is the 700-MHz auctions that will drive the change. Keep in mind, these are predictions for 2008. There is no way any new network using 700-MHz spectrum is going to be operating in 2008. And the tier one mobile providers are doing everything they can to convince more users to buy data access plans, with modest success so far. It's coming, no doubt about it. But it's been coming for years.

Use of data cards, browsing plans and email access plans will grow incrementally, and at a faster rate, to be sure. But there's no "big bang" coming in 2008. The trend began years ago.

In predicting that we'll see more "openness" in mobile networks, the article is on track. Perhaps the article focuses a bit too much on open operating systems and not enough on unlocked phones and access, but of the three predictions, this one is most nearly correct. But a new operating open network in the U.S. market at 700 MHz, in 2008. Absolutely no way.

Web services are going mobile and open, no doubt. But neither trend is specific to 2008.

Sunday, December 23, 2007

Motorola Details WiMAX Progress


Motorola says it increased to 15 the number of contracts for commercial WiMAX networks and demonstrated the historic first live mobile WiMAX 802.16e handoffs between continuous WiMAX cells supporting voice, data and multimedia applications during WiMAX World USA in Chicago.

The company also increased to more than 57 the number of WiMAX engagements in 38 countries worldwide, including 44 active trials.

Motorola says it is on track to support the Sprint Xohm soft launch in Chicago by year end 2007 and is on schedule with deployment for the planned commercial launch in the second quarter 2008.

The company also says it has completed the deployment of the first 802.16e commercial WiMAX network in Pakistan for Wateen Telecom and has completed the first phase deployment of two additional commercial WiMAX systems in France and Germany.

Senza Fili Consulting says WiMAX is due for some growth.

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