Worldwide revenue from hosted VoIP and managed IP PBX services jumped 52 percent to $24 billion in 2007 after surging 66 percent in 2006, and is expected to grow in the strong double-digits through at least 2011, say researchers at Infonetics Research.
The number of worldwide residential and SOHO VoIP subscribers grew 60 percent between 2006 and 2007, to over 75 million, with the largest gains in North America and Europe, the Middle East, and Africa, although Asia Pacific still leads.
Business customer share of worldwide hosted VoIP service revenue will increase from 26 percent in 2007 to 41 percent in 2011, Infonetics says.
Comcast is North America’s largest consumer VoIP service provider, with 20 percent subscriber market share, while France Télécom leads in the EMEA region. Softbank leads in Asia Pacific, and Cableco and Vono Brazil are neck and neck in Central and South America.
“While VoIP services are being embraced by consumers worldwide, businesses have been comparatively slower in their adoption due to various roadblocks," says Matthias Machowinski, Infonetics Research directing analyst. All that is about to change, though, as Session Initiation Protocol interfaces and SIP trunking services now are available.
Wednesday, August 13, 2008
Business VoIP Explodes
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Tuesday, August 12, 2008
Growth Anomalies: Trend or Blip?
It is way too early to determine an actual trend, but there have been some anomalies this quarter. Dish Network, Cogent Communications and Verizon experienced what appear to be "first ever" declines in traffic or customer additions. If market share shifts are all that is involved, that's one thing. If something else is going on, that might be more worrisome.
It's one thing for market share to shift among competitors in a given segment. It would be quite something else again if aggregate demand in a market is slowing. And that might be happening. It just is too early to say.
Cogent Communications, for example, experienced a first-time, three orders of magnitude shift in traffic growth for the months of April and May. Where Cogent traditionally has seen growth rates over the past five years of about 120 percent a quarter, it saw in the second quarter negative growth of one percent.
Cogent CEO Dave Schaeffer says the industry might now be at a point where traffic no longer can be driven by either broadband access penetration growth or even faster access speeds.
"We’ve seen a proliferation of broadband connectivity where we now have almost 80 percent broadband penetration in the Western world," says Dave Schaeffer, Cogent CEO. Line rates on those mass mile connections have increased to close to five megabits of download speed which is sufficient for most applications particularly video"
"You’re not going to get an uplift from more broadband penetration or greater download speed," he says. "What you need are more applications that consumers want to use more and more."
"Many applications that people point to could migrate to the Internet or increase and not materially move the needle because the base is large," he says. So what about video? Sure, video is driving traffic, he says.
There are applications that will drive growth and we’ve been pretty clear that this is really video we see that with a number of customers and we see that trend continuing. "But we have not seen the massive migration of video consumption over the Internet, he says.
"Today video is consumed about 4.5 minutes a day on the Internet and television, which is traditionally delivered by a broadcast satellite, cable or DVD, is consumed 4.5 hours a day," Schaeffer says. Until that viewership pattern changes, "we will see slower growth," he adds.
"The Internet is not going to decelerate, it’s not going to go away but it is going to be a bit lumpy in the way in which it reaccelerates," he says.
There were some anamolies in the data this quarter. It bears watching.
It's one thing for market share to shift among competitors in a given segment. It would be quite something else again if aggregate demand in a market is slowing. And that might be happening. It just is too early to say.
Cogent Communications, for example, experienced a first-time, three orders of magnitude shift in traffic growth for the months of April and May. Where Cogent traditionally has seen growth rates over the past five years of about 120 percent a quarter, it saw in the second quarter negative growth of one percent.
Cogent CEO Dave Schaeffer says the industry might now be at a point where traffic no longer can be driven by either broadband access penetration growth or even faster access speeds.
"We’ve seen a proliferation of broadband connectivity where we now have almost 80 percent broadband penetration in the Western world," says Dave Schaeffer, Cogent CEO. Line rates on those mass mile connections have increased to close to five megabits of download speed which is sufficient for most applications particularly video"
"You’re not going to get an uplift from more broadband penetration or greater download speed," he says. "What you need are more applications that consumers want to use more and more."
"Many applications that people point to could migrate to the Internet or increase and not materially move the needle because the base is large," he says. So what about video? Sure, video is driving traffic, he says.
There are applications that will drive growth and we’ve been pretty clear that this is really video we see that with a number of customers and we see that trend continuing. "But we have not seen the massive migration of video consumption over the Internet, he says.
"Today video is consumed about 4.5 minutes a day on the Internet and television, which is traditionally delivered by a broadcast satellite, cable or DVD, is consumed 4.5 hours a day," Schaeffer says. Until that viewership pattern changes, "we will see slower growth," he adds.
"The Internet is not going to decelerate, it’s not going to go away but it is going to be a bit lumpy in the way in which it reaccelerates," he says.
There were some anamolies in the data this quarter. It bears watching.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Email Outages: Gmail and Otherwise
What are the odds? On the same day that Gmail has a major outage, so does our company email server. For this particular problem, redundant and diverse access network connections, devices and carriers do not help. Hazards of connected life....
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Monday, August 11, 2008
T-Mobile @Home Might be Getting Some Traction
T-Mobile's site for @Home, the dual-mode service allowing use of the home broadband access service as the connection for T-Mobile mobile service, was the fastest-growing Web site in the month of July, growing at a 4447 percent rate, according to Compete.
It looks like T-Mobile's @Home service is getting some interest.
It looks like T-Mobile's @Home service is getting some interest.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Friday, August 8, 2008
More Wireless than Wired Broadband Accounts
Some observers think wireless broadband accounts will outnumber wired broadband accounts at some point.
If you assume a significant percentage of wireless subscriptions are of the broadband variety, that is possible. If there are about 350 million wired broadband lines, then about 19 percent of wired lines are of the broadband variety. If that ultimately grows to about half of all lines in service, then there might be a billion or so wired broadband lines in service.
If just 30 percent of the world's wireless accounts are broadband, then there will be more than 1.5 billion wireless broadband accounts in service at that point.
In 2007, third generation and fourth generation wireless network subscriptions grew 94 percent. By the end of 2012, 3G/4G subscriptions are expected to rise to 1.4 billion, say researchers at In-Stat.
If you assume a significant percentage of wireless subscriptions are of the broadband variety, that is possible. If there are about 350 million wired broadband lines, then about 19 percent of wired lines are of the broadband variety. If that ultimately grows to about half of all lines in service, then there might be a billion or so wired broadband lines in service.
If just 30 percent of the world's wireless accounts are broadband, then there will be more than 1.5 billion wireless broadband accounts in service at that point.
In 2007, third generation and fourth generation wireless network subscriptions grew 94 percent. By the end of 2012, 3G/4G subscriptions are expected to rise to 1.4 billion, say researchers at In-Stat.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Thursday, August 7, 2008
CableVision Passes 25% Residential Voice Share
CableVision Systems Corp. now finds that more than 37 percent of its customers buy a voice product. If CableVision has 68 percent penetration of homes in its market, that means it has gotten more than 25 percent share of the voice market.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
20 Mbps Services Get Traction in U.K.
Virgin Media's 20-Mbps U.K. broadband service seems to be seeing strong consumer interest. Over the last 12 months, Virgin Media has seen an 82 percent increase in the number of subscribers taking the 20 Mbps service, up to this point the fastest tier of service available, though Virgin Media now is adding a 50 Mbps service as well. About 9.3 percent of Virgin Media's broadband access subscribers buy the 20 Mbps service. Virgin Media also has found increasing numbers of customers upgrading from 2 Mbps to 10 Mbps levels of service.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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