Earned Media to Grow Most in 2010, Survey Finds

Earned media spending will see the biggest increases in spending in 2010, a new survey of brand marketing professionals by the Society of Digital Agencies finds. "Earned media" refers to refers to favorable publicity gained through promotional efforts other than advertising, as opposed to paid media, which refers to publicity gained through advertising. Increasing use of social media accounts for much of the change.

About 81 percent of the brand executives expect an increase in digital projects in 2010, and half will be moving dollars from traditional to digital budgets. Further, more than 75 percent think the current economy will push more allocations to digital formats.

Senior marketers reported that social networks and applications were their biggest priority for 2010, for example.

“Unpaid, earned, proprietary” media spending has seen the sharpest rise, with nearly 20 percent of respondents reporting increases of more than 30 percent.

Apple iPad Will Use AT&T 3G Network

Apple's new iPad will use Wi-Fi and also AT&T's 3G wireless network. Users can opt for using Wi-Fi only, as iTouch users do, or can buy 3G service. AT&T offers a 250-megabyte plan for $15 a month, and an unlimited plan for $30, neither requiring a contract.

Those pricing levels more closely resemble an iPhone data plan than a data card subscription, which costs $60 a month, and typically requires a contract.

Some observers might say the iPad subscriptions represent a "higher-quality" or higher-margin revenue source than is typical for iPhone subscriptions, which also represent $30 a month in fees, because AT&T gets the traffic without having to factor in a subsidy for the devices.

One issue is how much data iPad users will consume. Users of the iPhone typically consume about 400 megabytes a month, where mobile PC card users tend to consumer about 2 gigabytes a month. A reasonable estimate is that iPad usage will fall somewhere between those levels.

Apple Launches iPad: What Don't We Know?

So this is the day we found out, for sure, that Apple is launching a tablet device called the iPad.

Nobody knows how big a market it might create. And that's probably the key: Apple likely intends to create a new market, not simply be " a better Kindle" or a "larger-screen iPod." 

There's no way of telling, yet, what will happen. Apple has launched products before that did not gain mass acceptance, though its iPod and iPhone launches have been revolutionary. The difference this time might be that the iPod basically took a huge existing human behavior ("listen to music" or "voice" and "using the Web") and changed the distribution or the experience. 

It is less clear which major human activity the new tablet will reshape. "TV" is one possibility. "Reading" is another. Down the road, the biggest potential innovation is a way to blend text, full-motion video, music and search in new ways. But that would take some time. Longer term, there may be a new "mobile media player" opportunity. 

Near term, a tablet does not seem to offer as clear a path to reshaping a major human activity as the iPod did for music or the iPhone did for mobile phones and mobile Internet. That might simply be my own lack of imagination. But so far, "mobile TV" hasn't proven as popular as "cheaper consumable media." To a large extent, e-book readers are popular because they offer cheaper ways to buy text content. Mobility plays some part, but it likely is "cheaper ways to read books" that supplies the greatest value.

If that turns out to be true for the tablet, it won't so much be "mobile" consumption as "cheaper prices" for content that prove compelling. Right now, it isn't clear that will be the case. 

The emergence of new multimedia formats is the likely long-term innovation, but that will take some time. At the outset, we'll have to see whether the tablet is able to reshape one or more existing applications and activities, in one or more settings. 

It isn't so clear that people will suddenly change their media consumption patterns because a new mobile display is available. PCs already can provide much of that capability, while the iPod itself and devices such as the Kindle allow mobile or cheaper reading. 

The true revolution lies in the new medium the tablet might enable. But new media requires assembling a complex ecosystem, with lots of stakeholders with much to lose. That suggests the business relationships will take some time. In the early days, the tablet likely will have to succeed based on its ability to do a superior job of satisfying some existing behavior and need. 

Is There a Need for iPad? If So, Is it a Big Need, and Big Market?

"All of us use laptops and smartphones now," says Steve Jobs, Apple CEO. "The question has arisen lately: is there room for a third category of device in the middle, something between the laptop and the smartphone?"


And that's the question users, application developers, content providers and marketers will have to answer. Is there some clear need for a third device? And if so, what is that need?


Suppliers have been trying to get the features and value right for as much as 20 years, depending on how one wants to characterize the "tablet" market. So far, nobody has proven there is a large consumer market for devices halfway between a smartphone and a notebook computer. 


We do know there is a major mass market for personal music players, personal music players with Wi-Fi access and smartphones with touchscreens that handle native Web applications very nicely. 


What Apple hopes to prove is that there are similar needs for a "device in the middle" that is an Internet-connected media player, easier to carry than a netbook or notebook, but with a relatively-large display for media consumption. 


The relative lack of apparent demand when consumer surveys are taken is not the big stumbling block. Consumer surveys would not have predicted the success of most recent Apple products. The bigger issue is simply that the device must uncover some existing, large and unsatisfied need.


We don't yet know yet whether the iPad will uncover such needs or not. But that is what Apple expects to discover. 

E-Book Readers Unlikely to Help Newspapers, Study Suggests

Portable e-readers such as the Kindle are unlikely to win readers back to the newspaper habit unless they include features such color, photographs and touch screens, according to professors of advertising Dean Krugman, Tom Reichert, and Barry Hollander, associate professor of journalism in the University of Georgia Grady College of Journalism and Mass Communication.

Young adults in particular compared the Kindle DX used in the study unfavorably to smart phones, such as the iPhone or Blackberry.

Skeptics might also suggest that changing the delivery channel for an unpopular product should not be expected to change the demand curve. An unpopular product's problem is its features and value, not its channels.

For younger adults, the Kindle fell short when compared to their smart phones, with touch screens and multiple applications, available in a single small package. The e-reader felt “old” to them, the professors say.

Older adults were overall more receptive to the concept of an e-reader. However, the Kindle failed to include aspects of the traditional newspaper they had grown fond of, such as comics and crossword puzzles.

Cost was a factor regardless of age. Nearly all respondents balked at the Kindle DX’s $489 price tag for reading a newspaper.

As a stand-alone attribute, Krugman said, the newspaper feature is likely not strong enough to sell the e-reader.

One might note that decades ago, when USA Today was launched, there was much speculation about how much a colorful, more "TV-like" presentation would change reader interest in newspapers. Despite USA Today's success, it does not seem to have had much impact on overall newspaper readership.

At this point, we might wonder why e-book readers will fare better.

Newsday Pay Wall Apparently Leads to 47% Decline in Visitors

Newsday.com, which has put unlimited access to its content behind a pay wall, is finding what most of you would have predicted: it is losing readers. But Cablevision may be banking on a business model it has used in the past: providing "no incremental cost" access for customers who buy other Cablevision products.

In December 2009, unique visitors declined 47 percent while page views fell 32 percent compared to December 2008.

In December, Newsday.com had 1.4 million unique visitors and 18.9 million page views, according to Nielsen. That was down from 2.7 million and 27.8 million, respectively, for the month in 2008.

December was the second full month where Newsday's policy of charging people $5 a week for unlimited access to the site was in effect. People who subscribe to home delivery of the paper, or receive broadband service from its parent Cablevision, do not have to pay extra.

That provides another clue to the success or failure of "pay walls." Cablevision has ways of supplying "no incremental cost" viewership in the same way that it provides "no incremental cost" access to its metro Wi-Fi network.

If a person is a subscriber to Cablevision's fixed broadband access service, then use of the Wi-Fi network is available at no extra cost.

Cablevision does not appear to expect the new pay model to "materially" impact revenues in the "near term." One reason: many people interested in the site also receive the paper at home or get Cablevision high-speed Internet service.

How Important Are App Stores?

Consumers will spend $6.2 billion in 2010 in mobile application stores while advertising revenue is
expected to generate $0.6 billion worldwide, say analysts at Gartner. But app stores might be far
more important than the simple sales revenues would suggest.

There seems little question that the success of Apple's iPhone App Store came as a surprise to just
about all observers, including Apple itself. Perhaps none of us should not have been surprised.

Apple already used iTunes to dramatically reshape music distribution, music formats and relationships within the music ecosystem.

At this point, it is reasonable to look at the similarities between iTunes and the App Store and suggest that the Apple App Store, and other application stores, and wonder if they will not have a similar impact on some key portions of the software business, and further shape the attractiveness of any particular piece of hardware.

For some, perhaps many buyers, the software library could be the factor that pushes buyers toward a particular device or family of devices.

But there might be equally-important implications for service providers as well.

Ask a telecom service provider executive why they do not move faster to introduce new applications "at Internet speed" and you very likely will be told that carriers have reputations for quality and brand equity that require them to test the reliability of any new products very thoroughly, and that necessarily slows the pace of innovation.

Others might point out that moving "at Internet speed" to create new applications now is how things often are done, and for that reason delay can be troublesome.

Perhaps app stores are the crucial missing element in allowing service providers to emphasize the quality, stability and robustness of their transmission networks, while at the same time allowing them to stay abreast of rapid application innovation.

It is possible, perhaps even likely, that users can differentiate between the quality or userfulness of a third-party application sold through a service provider supported or affilated app store.

If so, that offers a way forward for service providers rightly concerned about their reputations, yet also needing to move more quickly on the application development front.

In that sense, app stores might offer a convenient way forward. Network performance and stability can be be separated from the perhaps less robust process of making available new applications of uneven quality and value.

Mobile application stores will exceed 4.5 billion downloads in 2010, eight out of ten of which will be free to end users, Gartner analysts predict.

Gartner forecasts worldwide downloads in mobile application stores to surpass 21.6 billion by
2013. Free downloads will account for 82 percent of all downloads in 2010, and will account for 87 percent of downloads in 2013.

Something of the same argument might be made for e-book readers and other new devices whose value depends on the availability of content or applications.