Saturday, April 24, 2010

Can a Device Save a Brand?

Okay, it is a dumb idea to think any mobile device can "save" a brand, unless that brand is Apple. But it isn't so far fetched to imagine ways to use an iPad as a virtual sales assistant or automated checkout device in some scenarios, as Hertz does in its rental return lines.

With its bigger screen, the iPad could be useful as a platform for social shopping. That can be done on PCs or  mobiles, but the portability and form factor is different from a netbook or laptop and screen size is a key difference from a mobile phone. One might argue the overall cost of creating an app and avoiding application-specific hardware are other advantages.

Conceivably it could replace kiosks or other digital signage approaches, especially where the attempt is to allow end users to imagine different products in different configurations, for example.

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iPad Users Watch a Lot of Video

Data from MeFeedia suggests the Apple iPad, on the market for just a few weeks, already is the fifth most-used mobile device, trailing the  iPhone, iPod Touch, SymbianOS, and Android in terms of unique users.

Based on its user data, MeFeedia says iPad users consume three times as many videos as PC-based Web users, up from the 2.5 times at launch. It appears iPad users also spend four times as much time watching videos as PC-based Web users.

Also, iPad users seem to consume five times as many videos as iPhone users do, MeFeedia says.

One might suggest that a lack of distractions accounts for the longer engagement time with video. One might also suggest the early adopters are more likely than the typical user to be heavy consumers of
media, games and video. It might also be the case that users are in an experimental phase, playing with the device to figure out what they can do with it, which might boost engagement on any number of levels.

Should those sorts of findings be confirmed as the device gets wider distribution past the early adopters, it would be safe to say that at least one of the iPad use modes is as a multimedia content device, in the same general class as an e-book reader, but with a focus on multimedia.

Should that be the case, the iPad might legitimately emerge as a showcase for video-based mobile advertising.

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Microsoft Sends Small Business to Alteva

Alteva, a provider of cloud-based unified communications solutions, is partnering with Microsoft and BroadSoft to provide a hosted Unified Communications solution to small businesses. Alteva has developed a way to interconnect its hosted voice and messaging services with Microsoft Communication Services product suite, including Microsoft Exchange, SharePoint and Office Communications Server for both its small business and enterprise customers.

Alteva also has launched a Web store, where organizations with less than 25 users can easily select the right UC solution to suit their needs. Alteva has designed four different UC packages from which small businesses can choose from.

The "UC Complete" bundle supplies a fully-integrated, high-definition voice and unified communications solution priced from $38 per user, per month. Other packages are priced at $28 to $15 per user, per month.

Alteva also offers a la carte purchasing options for those who seek only to purchase Exchange email, OCS or Alteva's hosted VoIP.

Alteva says it is North America's largest provider of enterprise-class hosted VoIP, and provides hosted UC solutions to businesses in all 50 states and four continents.

CounterPath Launches Nomadic PBX Capability

CounterPath Corporation, which many of you know as a provider of desktop and mobile voice over Internet protocol software solutions, announced "NomadicPBX", its turnkey platform for enabling converged mobile and broadband Session Initiation Protocol voice, messaging and presence services.

Available immediately, NomadicPBX enables wireless operators and other service providers to extend the value of mobility for small and medium enterprises by integrating mobile communications with the existing fixed communications infrastructure.

NomadicPBX allows the integration of mobile handsets into the enterprise communications architecture. End users benefit from a single number and identity, which lets them be reached immediately from any mobile, desk phone or VoIP softphone, including a client running on a mobile phone.

Extension dialing such as short-dialing or speed calling from any mobile handset is supported, as are
core calling features found in most PBX solutions.

Friday, April 23, 2010

Will 13% of Video Subs Cut All or Some of Their Services This Year?

It probably would not surprise you if the Yankee Group suggested that younger people are more likely to stop subscribing to cable, satellite or telco video services.

It might surprise you to learn that Yankee Group believes 13 percent of current subscribers will cut all or some of their video services within 12 months.

That would be unprecedented in the history of multi-channel video.

Keep in mine that Yankee Group says the forms of "cord cutting" might take the form of terminating premium channels or halting use of video-on-demand services, as well as terminating all service entirely. Still, that would be a stunning development.

Remember When Netflix Was "Toast"?

Remember when Netflix was supposed to be "toast"? You remember the arguments: Physical media was
out, online was in; Netflix was wedded to a dying business model. Online distribution, by YouTube or
Hulu, was going to destroy Netflix.

That hasn't happened. Quite to the contrary, investors have bid up Netflix's stock by nearly 100 percent
since January 2010, in part because Netflix shows every sign of being a contender in online video. And now Hulu has announced a "paid" access model that puts it in head-to-head competition with Netflix to some extent.

True, Netflix often is thought of as primarily offering movie fare, while Hulu's content leans heavily towards TV shows.

Netflix has 14 million paying subscribers, while Hulu has about 40 million unique viewers, but so far zero paid subscribers. And that is the test for Hulu. Most observers think perhaps five percent to 10 percent of Hulu users might choose to buy the new paid service, suggesting a potential base of two million to four million paid subscribers.

If one assumes four million subscribers, at a monthly fee of $10, that implies $480 million worth of annual revenue. That's interesting, but not terribly interesting.

Location Ads Work, Study Finds

A new survey conducted by the Mobile Marketing Association suggests very-high rates of user response to advertising based on location information.

"Nearly half of those who noticed any ads while using location-based services took at least some action," MMA says. That compares to 37 percent of text message advertising and almost twice the rate of Web browser ads (28 percent).

Ten percent of the cell phone owners surveyed use mobile location services at least once a week, while 63 percent of Apple iPhone owners use location services at least once a week.

Respondents said they use these services most frequently to “locate nearby points of interest, shops or services.”

U.S. Consumers Significantly More Likely To Respond To Location-Based Mobile Ads Than Other Mobile Ad Types | Mobile Marketing Association

Will Generative AI Follow Development Path of the Internet?

In many ways, the development of the internet provides a model for understanding how artificial intelligence will develop and create value. ...