Saturday, October 29, 2011

SureWest Communications Revenue Shows Broadband Foundation

Third quarter earnings reported by SureWest Communications show how the independent telco business has changed over the last decade or two. The composition of revenue is most striking.


Of total quarterly revenue of $63 million, "telecom" services (voice) represented just $15 million, of which consumer voice was just $3.2 million. In other words, all voice-related revenue now represents 24 percent of total revenue. And consumer voice represents just five percent of total revenue.

Business voice accounted for $8.1 million and access fees added $3.6 million. What also is noteworthy is the emergence of new segments within the "business services" category.



Of $13.6 billion in business revenue earned by SureWest Communications in the third quarter of 2011, about 24 percent was earned directly from providing wireless backhaul service.

"Revenue growth from wireless carrier backhaul in the Sacramento market also provided a significant impact, and we are now billing for 280 connections that generate $3.2 million in annualized revenues," said CEO Steve Oldham. "We have contracts in place for 390 connections and anticipate over $4 million in annualized revenues when those sites are active."


Though the sources are different, at AT&T wireline voice is contributing something on the order of 20 percent of total revenue as well. 

Mobile "Payment" is Shifting to "Wallet"

Bloomberg technology writer Rich Jaroslovsky has been testing the new Google Wallet, and at least for the moment thinks mobile payment and wallets are less about improvements in the payments process, and lots more about the marketing and promotion advantages.


"This is really the secret sauce in mobile payments, because while, yeah, it is kind of a little bit more convenient, that isn't really what's going to get people to use it," he says. "What's going to get people to use it is the possibility that they can save money." Mobile payment more marketing than "payment"


The mobile payments business is starting over, says David W. Schropfer, a partner at Luciano Group. Ironically, as both Isis and the Google Wallet systems now essentially disclaim any interest in revenue from the transaction process, seeking instead to build new businesses based on advertising and loyalty, the “wallet” part of the mobile commerce business now seems to have “substantially slowed mobile commerce development in the rest of the developed world.”
To a large, though not complete extent, “payments” now are taking a back seat to “wallets,” which probably means we are headed for a period where “mobile commerce” becomes the headline phrase, not necessarily “mobile payments.” Mobile payments starting over 

Why Sprint is Capping Tethering

smartphone-cost-per-MBDespite fairly widespread confusion about the matter, Sprint Nextel Corp. is only capping mobile broadband usage by customers using the Wi-Fi hotspot feature. Data consumed directly by Sprint smart phones remains unlimited.


The disparity between smart phone and Wi-Fi hotspot data consumption explains the move.


Sprint and Clearwire Corp.are near an agreement to extend their existing network- sharing agreement for three to five years, Bloomberg said. That would allow Sprint to keep using Clearwire for support of either WiMAX or Long Term Evolution customers. But the contract terms explain the change of retail pricing for tethering. Sprint, Clearwire talk new contract


Jonathan Chaplin, an analyst at Credit Suisse Group AG, said he thinks Sprint will pay Clearwire between $6 and $10 per gigabyte of data, compared with the current charge of about $10, and he believes it will be close to the $6 figure.


Assume a monthly payment by the end user of $60 a month, and a wholesale payment to Clearwire of $6 per gigabyte, or $30. Were a specific end user to consume 10 Gbytes a month, revenue would be $60 and cost would be $60, just for bandwidth. Smart phone data consumption

That's why Sprint changed its tethering plans, in large part, one could argue, though support for the Apple iPhone also likely played an important role in shaping Sprint's thinking. Of course, now that Sprint has negotiated a new contract with Clearwire, the economics will change. 


Under the new deal, Sprint pays Clearwire a flat fee for 4G access, so usage is no longer an issue for Sprint, through the end of 2013, at least.


In the last 12 months (June 2010 to June 2011), the amount of data the average smartphone user consumes per month has grown by 89 percent from 230 Megabytes in the first quarter of 2010 to 435 MBytes in the first quarter of 2011.


The point is that a typical smart phone user consumes 435 Mbytes. A PC user typically consumes gigabytes. At the 80th percentile and below, users consume 500 Mbytes or less each month. In the 60th percentile, users consume 250 Mbytes or less each month.


The point is that the expected "breakage" between wholesale bandwidth cost and retail consumption and pricing is quite larger for a smart phone user, quite a bit less for a Wi-Fi hotspot user.




Internet Drives Capacity Demand

Internet capacity requirements have emerged as the principal source of overall communications bandwidth demand. As of 2011, international Internet bandwidth exceeds voice and private network bandwidth by a factor of 4. Given the Internet’s dominant role in bandwidth usage, Internet capacity data is an excellent proxy for overall demand for lit bandwidth on long-haul wholesale networks. Source: Global Internet GeographyAs of 2011, international Internet bandwidth exceeds voice and private network bandwidth by a factor of 400 percent, says TeleGeography.

Given the Internet’s dominant role in bandwidth usage, Internet capacity data is an excellent proxy for overall demand for lit bandwidth on long-haul wholesale networks.

Internet IS bandwidth

YouTube Launching 96 Channels

YouTube is launching 96 new channels, as part of its bid to create more original and professional programming in a context that is familiar and acceptable to advertisers.


The new channels span a variety of genres, initially funded by about $100 million in grants from YouTube to content creators . 96 new YouTube Channels

Here's a look at the formats and positioning of the new channels, which will start to launch in November 2011. Original Channels

Very-Small Businesses Use Social Media, But Spend Little

Very-small businesses, especially those with one to 10 employees, do not spend much money on their social media efforts. In fact, perhaps 42 percent say they spend nothing additional to support their activities, and perhaps 17 percent spend $100 or less on an annual basis, a survey by Zoomerang suggests. As many as 74 percent of respondents further say they do not employ anybody to manage social media programs.

None of that should be terribly surprising. One of the attractions of using social media is that, while it takes time, it does not necessarily require incremental spending.

Nearly half of the surveyed SMBs use social media to market to customers; of those, an overwhelming majority (86 percent) have Facebook accounts.


The top three favorite features used by both SMBs and consumers are photos, messages and status updates. At the same time, the reported "most effective" tactics for businesses to reach customers are wall posts and direct messages.  Zoomerang SMB survey:

The top three reasons SMBs use social networks are: connecting with customers, visibility and self-promotion. In other words, SMBs use social media for a mix of reasons, including lead generation and branding, loyalty and customer acquisition.


The top three things businesses want to know from customers on Facebook are customer satisfaction with products, customer satisfaction with service provided, and ideas for new business promotions. In other words, "how do you like our products," "how do you like the experience of buying" and "what can we do to convince you to buy more?"

Thursday, October 27, 2011

Microsoft, RIM Visions of the Future

Microsoft paints a world inhabited only by beautiful people, in which smartphones are about the size of a business card, and just about any surface you come into contact with has a touch-sensitive interface.

Cloud connections as the primary form of content transference, whether that be from a phone to a book-like tablet, or from a tablet to the kitchen table.

Interestingly, the “phone” type device (which no one actually speaks on throughout the whole video) sports a “live tile” interface very similar to the current Windows Phone Mango platform. There’s not a shred of paper in the video, which is bad news for the print industry should Redmond’s vision come to fruition.




RIM’s vision of the future, like Microsoft’s, is one that’s heavily powered by touch. Meanwhile, BlackBerrys have grown to be considerably more robust, and are able to seamlessly integrate with screens and surfaces that extend their functionality. Working on a long email and need a keyboard? Set your phone down on a table or a countertop and a keyboard pops up next to it.


BlackBerry Future Visions 2 from Evan Blass on Vimeo.


BlackBerry Future Visions 1 from Evan Blass on Vimeo.

DIY and Licensed GenAI Patterns Will Continue

As always with software, firms are going to opt for a mix of "do it yourself" owned technology and licensed third party offerings....