None of that should be terribly surprising. One of the attractions of using social media is that, while it takes time, it does not necessarily require incremental spending.
The top three favorite features used by both SMBs and consumers are photos, messages and status updates. At the same time, the reported "most effective" tactics for businesses to reach customers are wall posts and direct messages. Zoomerang SMB survey:
Nearly half of the surveyed SMBs use social media to market to customers; of those, an overwhelming majority (86 percent) have Facebook accounts.
The top three favorite features used by both SMBs and consumers are photos, messages and status updates. At the same time, the reported "most effective" tactics for businesses to reach customers are wall posts and direct messages. Zoomerang SMB survey:
The top three reasons SMBs use social networks are: connecting with customers, visibility and self-promotion. In other words, SMBs use social media for a mix of reasons, including lead generation and branding, loyalty and customer acquisition.
The top three things businesses want to know from customers on Facebook are customer satisfaction with products, customer satisfaction with service provided, and ideas for new business promotions. In other words, "how do you like our products," "how do you like the experience of buying" and "what can we do to convince you to buy more?"
The top three things businesses want to know from customers on Facebook are customer satisfaction with products, customer satisfaction with service provided, and ideas for new business promotions. In other words, "how do you like our products," "how do you like the experience of buying" and "what can we do to convince you to buy more?"
1 comment:
"Promoting business videos such as Business events, product launch, and business launch videos through online is cheaper and easier comparing to other promotions. People love to watch videos rather than a normal text on online.
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