Thursday, April 9, 2020

Will Canada Telecom Revenue Drop 1% in 2020 Because of Covid?

It might be rational to expect connectivity provider revenue to dip in the wake of the economic shutdowns imposed to combat the Covid-19 pandemic. That might not prove to be the case. 


A better assumption is that markets growing before the pandemic will see reduced growth, but not a dip in growth. Markets that were flat will probably simply remain flat. Markets that were contracting before will contract afterwards. 


That might make sense two years after 2020, some might argue, but will not apply to 2020. After all, the economic impact of efforts to defeat the pandemic will lead to major dips in economic activity and employment. There will be significant numbers of business bankruptcies. All that should reduce aggregate demand for communications services. 


That appears to drive analyst thinking at IDC Canada. Analysts expect that the telecom services market will contract by almost C$2 billion with the overall revenue expected to fall to C$47.9 billion – a negative -0.8 percent decline from a year earlier. 


“As recently as December 2019, we had projected positive 3.2 per cent annual growth for the sector in 2020,” they say. By comparison, IT spending in Canada is expected to decline by negative five percent in 2020, according to IDC Canada's most recent forecast estimate.


The greatest adverse impact on telecom spending forecasts is the projected number of business failures, IDC predicts. The contrary argument would be that communications spending, overall, did not seem to dip in the wake of the great recession of 2008, but only flattened. 

source: IDC 


A dip in revenue might seem the obvious call, as consumption and consumer spending fell virtually across the board in the great recession of 2008, and the virtual shutdown of large parts of the economy in response to the Covid-19 pandemic would seem likely to produce something similar, if not worse. 


But that does not directly translate into consumer, small business and enterprise spending on communication services and products. According to TeleGeography Research, revenue growth  slipped from about seven percent annually to one percent in 2009, returning to about three percent globally in 2011. The recession affected revenue growth, but there was no dip in total revenues, overall


Underlying revenue trends will persist, in other words, within a couple of years after the event. Markets that were growing before will continue to grow. Markets that were contracting will continue to contract. Markets with slightly-positive growth will continue to grow slowly. 


Looking at cash flow earned by Canadian communications firms, total cash flow has been dropping since 2015, according to the Canadian Radio-television and Telecommunications Commission. In terms of revenue, mobile and internet access revenues (not profits, necessarily) have been growing since about 2014, while all other revenue sources have shrunk. 



source: CRTC


One important input for the mobility business that drives overall revenue is the role played by device sales, with a 43 percent compound annual growth rate between 2014 and 2018, while voice and messaging revenues actually had negative rates of growth, with data services, roaming and other sources were up less than six percent. 


Component

2014

2015

2016

2017

2018

Growth (%)

2017-2018

CAGR (%)

2014-2018

Basic voice

8,665.5

8,689.0

8,834.3

9,219.7

7,747.3

-16.0

-2.8

Long-distance

880.4

656.1

547.0

481.9

417.4

-13.4

-17.0

Paging

17.3

12.6

11.1

8.9

9.0

1.1

-15.1

Terminal equipment (including handheld devices)

1,673.7

2,129.8

1,911.1

1,896.1

6,961.9

267.2

42.8

Data

8,672.6

10,034.9

10,980.5

11,832.4

10,857.0

-8.2

5.8

Roaming and other

1,035.7

1,001.9

960.0

1,047.2

1,125.0

7.4

2.1

Data, roaming, and other – subtotal

9,708.3

11,036.8

11,940.4

12,879.6

11,982.0

-7.0

5.4

Total

20,945.2

22,524.3

23,243.9

24,486.2

27,117.7

10.7

6.7

source: CRTC


In other words, perhaps Canada is a market where revenues and profits had been dropping before the impact of Covid-19. A dip in 2020 revenues, as a temporary impact, ignores the preceding trend, which was downward. Again, the point is that the underlying preexisting trend prevails, after the temporary Covid-19 effect in 2020. 


Telecom service provider revenues did not change much in the wake of the great recession of 2008. In fact, according to some studies, U.S. consumer spending on communications actually grew, overall, in the wake of the Great Recession, for example. 


Some surveys found that device purchases slowed during the recession. But some surveys also found consumers willing to make other tradeoffs to keep their broadband, mobile and video subscription services. There was, in other words, less willingness to cut high speed access than other services, for example.


The point is that service provider revenues might not fall, though growth might be reduced to zero. In fact, some studies show that global revenue continued to grow even during the recession of 2008. 

 

IDC Canada says the fixed network voice, which has been a shrinking market, remains the worst-performing segment under all scenarios because of continued mobile and internet substitution, IDC says. However, long-distance revenue gains might be “major” gains from use of toll-free long-distance conferencing.


Wide area networking services could be affected by business failures, while internet access “will be one of the most insulated markets.” 


Mobile services, which account for almost half of telecom revenue in Canada, remain essential, and likely might see some roaming revenue loss, but not much other downward pressure, the analysts believe.


Wednesday, April 8, 2020

Will 5G Disrupt the Video Subscription Business?

One often hears it said that 5G has potential to affect the video entertainment business. What never seems to be as clear is how that could happen, and where the new sources of value are that could drive the trend. Quibi has one answer, namely mobile-optimized short-form content.


The suggestion is that subscription mobile video services could emerge that are delivered exclusively using the 5G network, much as cable TV is delivered using the hybrid fiber coax network. That logically applies most immediately to linear content formats, as the whole premise of any on-demand over-the-top subscription is that the access network really does not matter. 


The thinking seems to be that 5G enables mobile-centric video subscriptions that could, in some cases, displace traditional linear formats such as cable TV, satellite TV or over the air broadcasting. 


Some might suggest artificial reality and virtual reality could be additional angles, though many might also suggest this is more likely to shape video games than entertainment video in the near term. 


Many sort of vaguely say mobility, internet access and video could be disrupted, but are not too specific about those changes. 


Sometimes the threat is fixed wireless competition for cable modem services, which might affect cable operators, but not directly cable operator video revenues. 


Yet others might suggest it is the ability to use 5G networks to cast content from mobiles to TV and other screens, which is not so much a format change as a delivery change. 


The point is that it remains somewhat unclear at the moment how big 5G-delivered video services might become. Mobile-optimized services (aspect ratio and short form, for example) are one angle. Bundled linear or on-demand subscriptions (5G access plus the app) are another angle. New formats using AR or VR and displayed on the mobile or some other device provide another avenue. 


As a practical matter, much of the early activity is likely to involve ways to use the 5G network as the access pipe, instead of using some cabled network. Quibi seems to be among the earliest efforts to create mobile-optimized content. But most linear or on-demand approaches are mostly going to use 5G as an alternate access pipe.


Tuesday, April 7, 2020

What Lasting Changes for Telecom after Pandemic?

Perhaps the biggest story in telecom is the way global networks are handling an unexpected jump in usage caused by stay-at-home policies. Vodafone data traffic is up 50 percent in some markets. Telecom Italia fixed-line network data volume seems to be up more than 90 percent and mobile data has grown more than 30 percent since the country went into lockdown. BT says its U.K. daytime traffic has ballooned as much as 60 percent. 


The sudden adoption of “stay at home” policies in many countries will provide a “stress test” for communications networks at the same time, revealing which networks are resilient, and which are less so. So far, there are few reports of problems, though perhaps it is inevitable that speculation about breaking the internet will prove irresistible storylines


The real story is the absence of reports about actual service degradation. The enduring story, arfter the pandemic ends, is how brief the impact on the telecom business turns out to have had, and how consistent revenues will be, pre-pandemic and post-pandemic. To be sure, traffic up, virtually across the board, right now.


Verizon reported that between March 12 and March 19, 2020, total voice usage on Verizon networks was up 25 percent, with the primary driver being use of conference call services.


Cisco reports that traffic on the Webex backbone connecting China-based Webex users to their global workplaces has increased as much as 22 times since the Covid-19 outbreak began. During the same time period, Webex also saw four to five times as many users in Japan, South Korea and Singapore, with the average time spent on Webex video meetings doubling among users in those countries.


Mobile voice usage was up 10 percent, while call duration was up 15 percent. Presumably much of that is related to the use of conference calling services. Still, voice traffic requires so little bandwidth that none of that would affect user experience overall. 


Virtual private network traffic was up 25 percent and web traffic was up 22 percent. 


On March 19, OpenVault reported that data usage during business hours grew more than 41 percent. Average usage during the 9 am-to-5 pm daypart has risen to 6.3 GB, 41.4 percent higher than the January figure of 4.4 GB. 


But the pandemic will end. Students will go back to school, employees will go back to work. Stores, offices, airports and factories will reopen.


It would be logical indeed to speculate on what lasting impact there might be for connectivity service providers. The answer, paradoxically, might be “not so much,” over the longer term. Economies will return to working from the office, the factory, the airport, the docks, the railroads, retail stores, hotels and movie theaters. 


Yes, there will be some increasing remote work, perhaps changes in workplace densities and other social distancing policies that are relatively important for a few years. But connectivity spending is remarkably consistent, across consumer and business segments. A case in point is what will happen near term, in 2020, as a result of all the stay-at-home restrictions. 


Worldwide IT spending is now expected to decline 2.7 percent in constant currency terms in 2020, IDC now predicts. Spending on communications services will be flat, which might be deemed a relative relief for connectivity service providers. 


% Year Over Year Growth

2019

2020

2021

IT Spending

+4.8%

-2.7%

+4.9%

Telecom Spending

+1.0%

+0.5%

+1.0%

ICT Spending

+3.5%

-1.6%

+3.4%

source: IDC


The big takeaway there is how little change might happen, in terms of revenue. 

Monday, April 6, 2020

IDC Revises IT Spending Forecast Downward, But Telecom Spending Should Grow Slightly in 2020

Worldwide IT spending is now expected to decline 2.7 percent in constant currency terms in 2020, IDC now predicts. Spending on communications services will be flat, which might be deemed a relative relief for connectivity service providers. 


% Year Over Year Growth

2019

2020

2021

IT Spending

+4.8%

-2.7%

+4.9%

Telecom Spending

+1.0%

+0.5%

+1.0%

ICT Spending

+3.5%

-1.6%

+3.4%

source: IDC


This is the third forecast in as many months by IDC, as analysts have had to adjust expectations based on the roiling impact of the Covid-19 pandemic and what IDC is hearing from enterprise IT buyers, in all likelihood. 


% Growth 2020

January Forecast

February Forecast

March Forecast

Real GDP

+2.4%

+2.0%

-1.7%

IT Spending

+5.1%

+4.3%

-2.7%

source: IDC


“Overall IT spending will decline in 2020, despite increased demand and usage for some technologies and services by individual companies and consumers,” Stephen Minton, IDC program VP.


% Year Over Year Growth

2019

2020

Devices

+0.9%

-8.8%

Infrastructure

+8.8%

+5.3%

Software

+10.0%

+1.7%

IT Services

+3.9%

-2.0%

IT Spending

+4.8%

-2.7%

source: IDC


In the January forecast, Minton and his team were expecting real gross domestic product to grow by 2.4 percent and IT spending to rise by 5.1 percent. At the end of March analysts had revised their thinking on global GDP. The January forecast was that GDP would grow, as would IT spending.


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