Thursday, April 25, 2013

T-Mobile USA "No Contract" Plans are Deceptive, T-Mobile USA Agrees


T-Mobile USA’s “no contract” plans really aren’t, the Washington Attorney General's Office has found. As a result of an agreement between T-Mobile USA and the AG’s office, T-Mobile USA will modify its advertising nationwide.

T-Mobile USA recently launched new wireless service plans claiming to offer “no restrictions,” “no annual contract” and no requirement that the consumer “serve a two-year sentence.”  

The Attorney General argued, and T-Mobile USA agreed, that the claims are deceptive. Customers who purchase a phone using the 24-month payment plan must carry a wireless service agreement with T-Mobile USA for the entire 24 months or pay the full balance owed on phone if they cancel earlier.

So the plan really isn’t a “no contract” offer.

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