Friday, March 22, 2024

Can AI Replace Apps?

Almost by definition, artificial intelligence devices beyond the smartphone (pins, pendants, other form factors) will need to operate “beyond apps” as the primary interface will be the spoken word and screens might or might not be used. The interface will take the form of commands or questions that generate responses that are not confined or based on use any one installed app. 


Mobile World Congress, for example, T-Mobile showed an AI phone concept created with Qualcomm Technologies and Brain.ai featuring an AI assistant that replaces apps used on the smartphone. 


But one can argue the more-logical devices to be affected are smart appliances; smartwatches; smart TVs or auto infotainment systems, where screens are small or non-existent; cannot be used for safety reasons; have high context-related interface requirements or where the range of outputs is commonly related to a few parameters: on-off; higher-lower; short answer or sensor output results. 


Voice assistants such as Google Assistant and Amazon Alexa are already replacing the need for dedicated mobile apps to control smart home devices like thermostats, lights, and appliances. 


Smartwatches and other wearable devices might rely less on touchscreens and buttons, using voice commands and gestures.  


AI-powered interfaces on smart TVs and streaming devices could become more intuitive and personalized, reducing the need for navigating through structured traditional app interfaces.


Voice assistants and AI-powered interfaces are already being integrated into car infotainment systems as well, to control various car functions or access information. 


The logic for using AI to replace apps arguably could appeal more on such devices than AI phones, even if voice interaction becomes more common on smartphones. That might especially be true when the use case requires actions using personal and financial information and permissions specific to each individual.


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