Enterprise Apple PC Buying Increases

Though some in the MIcrosoft operating system ecosystem will pooh pooh the news, a recent Changewave Alliance survey suggests the strongest enterprise buying of Apple computers since 2005. It may be the Leopard effect, the iPod or iPhone effect. Or maybe, as more
computing moves to Web interfaces, it is becoming more rational again to choose "easy to use" devices, as the key applications can be supported either on a Windows or Leopard operating system.

As somebody who was forced to give up Apple machines in favor of the PCs everybody else in the enterprise was using, this is a welcome change. Somebody needs to update this, but it is priceless:

What if Operating Systems Were Airlines?

DOS Airlines
Everybody pushes the airplane until it glides, then they jump on and let the plane coast until it hits the ground again, then they push again jump on again, and so on.

OS/2 Airlines
The terminal is almost empty, with only a few prospective passengers milling about. The announcer says that their flight has just departed, wishes them a good flight, though there are no planes on the runway. Airline personnel walk around, apologising profusely to customers in hushed voices, pointing from time to time to the sleek, powerful jets outside the terminal on the field. They tell each passenger how good the real flight will be on these new jets and how much safer it will be than Windows Airlines, but that they will have to wait a little longer for the technicians to finish the flight systems.

Once they finally finished you're offered a flight at reduced cost. To board the plane, you have your ticket stamped ten different times by standing in ten different lines. Then you fill our a form showing where you want to sit and whether the plane should look and feel like an ocean liner, a passenger train or a bus. If you succeed in getting on the plane and the plane succeeds in taking off the ground, you have a wonderful trip...except for the time when the rudder and flaps get frozen in position, in which case you will just have time to say your prayers and get in crash position.

Windows Air
The terminal is pretty and colorful, with friendly stewards, easy baggage check and boarding, and a smooth take-off. After about 10 minutes in the air, the plane explodes with no warning whatsoever.

Windows NT Air
Just like Windows Air, but costs more, uses much bigger planes, and takes out all the other aircraft within a 40-mile radius when it explodes.

Windows XP
See "Windows NT"

Windows Vista
See "Windows NT," but prettier, if useless

Mac Airlines
All the stewards, stewardesses, captains, baggage handlers, and ticket agents look the same, act the same, and talk the same. Every time you ask questions about details, you are told you don't need to know, don't want to know, and would you please return to your seat and watch the movie.

Unix Airlines
Each passenger brings a piece of the airplane and a box of tools to the airport. They gather on the tarmac, arguing constantly about what kind of plane they want to build and how to put it together. Eventually, they build several different aircraft, but give them all the same name. Some passengers actually reach their destinations. All passengers believe they got there.

Wings of OS/400
The airline has bought ancient DC-3s, arguably the best and safest planes that ever flew, and painted "747" on their tails to make them look as if they are fast. The flight attendants, of course, attend to your every need, though the drinks cost $15 a pop. Stupid questions cost $230 per hour, unless you have SupportLine, which requires a first class ticket and membership in the frequent flyer club. Then they cost $500, but your accounting department can call it overhead.

Mach Airlines
There is no airplane. The passengers gather and shout for an airplane, then wait and wait and wait and wait. A bunch of people come, each carrying one piece of the plane with them. These people all go out on the runway and put the plane together piece by piece, arguing constantly about what kind of plane they're building. The plane finally takes off, leaving the passengers on the ground waiting and waiting and waiting and waiting. After the plane lands, the pilot telephones the passengers at the departing airport to inform them that they have arrived.

Newton Airlines
After buying your ticket 18 months in advance, you finally get to board the plane. Upon boarding the plane you are asked your name. After 6 times, the crew member recognizes your name and then you are allowed to take your seat. As you are getting ready to take your seat, the steward announces that you have to repeat the boarding process because they are out of room and need to recount to make sure they can take more passengers.

VMS Airlines
The passengers all gather in the hanger, watching hundreds of technicians check the flight systems on this immense, luxury aircraft. This plane has at least 10 engines and seats over 1,000 passengers. All the passengers scramble aboard, as do the necessary complement of 200 technicians. The pilot takes his place up in the glass cockpit. He guns the engines, only to realise that the plane is too big to get through the hangar doors.

BeOS Air
You have to pay for the tickets, but they're half the price of Windows Air, and if you are an aircraft mechanic you can probably ride for free. It only takes 15 minutes to get to the airport and you are cheuferred there in a limozine. BeOS Air only has limited types of planes that only only hold new luggage. All planes are single seaters and the model names all start with an "F" (F-14, F-15, F-16, F-18, etc.). The plane will fly you to your destination on autopilot in half the time of other Airways or you can fly the plane yourself. There are limited destinations, but they are only places you'd want to go to anyway. You tell all your friends how great BeOS Air is and all they say is "What do you mean I can't bring all my old baggage with me?"

Linux Airlines
Disgruntled employees of all the other OS airlines decide to start their own airline. They build the planes, ticket counters, and pave the runways themselves. They charge a small fee to cover the cost of printing the ticket, but you can also download and print the ticket yourself. When you board the plane, you are given a seat, four bolts, a wrench and a copy of the seat-HOWTO.html. Once settled, the fully adjustable seat is very comfortable, the plane leaves and arrives on time without a single problem, the in-flight meal is wonderful. You try to tell customers of the other airlines about the great trip, but all they can say is, "You had to do what with the seat?"

Google Dominates Search Even More This Year

Google accounted for 65.10 percent of all U.S. searches in the four weeks ending December 1, 2007, according to Hitwise. Yahoo! Search, MSN Search and Ask.com each received 21.21, 7.09 and 4.63 percent respectively. The remaining 46 search engines in the Hitwise Search Engine Analysis Tool accounted for 1.96 percent of U.S. searches.

As you might expect, search engines also continue to be the primary way Internet users navigate to key industry categories. Comparing November 2007 to November 2006, the travel, entertainment and business and finance categories showed double digit increases in their share of traffic coming directly from search engines.

at&t Forecasts Strong 2008 Growth

In a forecast that, in some ways, resembles France Telecom's, at&t executives now say the company will achieve double-digit adjusted earnings growth in 2008. Where the forecast resembles France Telecom's projections is the full-year wireline segment, where at&t forecasts 2008 earnings before interest, taxes, depreciation and amortization in line with 2007. France Telecom executives recently projected 2008 cash flow consistent with 2007.

at&t also expects 2008 wireless EBITDA in the low 40-percent range.

For its U-Verse Internet-based TV project, at&t said it expects to reach more than one million subscribers by the end of 2008.

Longer term, at&t expects adjusted earnings growth in the double-digits and mid-single-digit or better revenue growth. That's another area where at&t and France Telecom have common views. Where 2008 might just keep pace with 2007, growth will accelerate after that.

Mobivox Hopes to Bridge Generation Gap

Younger people hooked on instant communications like SMS and IM communicate differently with their grandparents, a new survey by Mobivox finds. That there are clear generational differences in how we communicate with family and friends will come as no surprise to just about anybody.

Almost 60 percent of people under 35 say that they communicate differently with older, less tech savvy family members and friends. The reverse might also be true: parents sometimes communicate with their children using different modes than they do with peers.

But the gap probably is widest between teenagers and their grandparents 65 or older. Older users are two times as likely to say that technology "gives me a headache" (less than 10 percent of those over 65 use SMS or IM regularly and over half still use letters).

And the impact of these barriers on relationships is felt across generations, says Mobivox. One in three Americans, regardless of age, say that they don't connect as often as they would like with those they love because they don't use the same communications technology.

The poll also reveals that 60 percent of those under age 35 said that family and friends call them for help with their technology woes.

Mobivox has launched GiftVOX to lessen some of those woes.

GiftVOX lets every family's "go-to technologist" set up free international calling for family members. All the recipient has to do is call their local Mobivox access number and, during that first call, opt-in to activate their account.

GiftVOX eliminates the need to ever go online, program a contact list or learn to use a new gadget, Mobivox says.

What's interesting here is the pre-programming of accounts on behalf of other family or social group members who might not be motivated to do so themselves (I have encountered this problem myself, trying to set up a family calling group).

The new program is about as simple as it could possibly be. Group members don't need a computer, a credit card or even a calling card number. All they need is a mobile or landline phone.

Because Mobivox allows members to connect from any phone, it is especially easy for older generations to use since eight in 10 of those over 65 rely on home landline phones to communicate, compared to 50 percent using mobile phones and only one in three on email, Mobivox says.

24% of Landline Users Would Consider Abandoning Landline Service

As many as 24 percent of landline users would consider abandoning those lines in favor of mobile-only service, a survey by In-Stat sugggests. And some think that forecast is too conservative. Citigroup analyst Michael Rollins argues that by 2010, wireless-only households should rise to 27 percent, up from 13 percent last year and an estimated 17 percent this year.

In fact, the cord-cutting trend seen among younger U.S. wireless users might be hidden to a certain extent, as many teenagers may now be quite comfortable with the idea of using a mobile as the voice appliance, and simply haven't yet had a chance to make their preferences known in the broader market.

To be sure, the typical cord cutter is under 35 years old with a small household and a lower income than the traditional phone user, In-Stat says.

“The largest number of current cord cutters—those who do not have a landline, but rely solely on their mobile phone—are those one might expect: young, single, living alone, or sharing quarters such as a dormitory or rooming house,” says Jill Meyers, In-Stat analyst. “In many cases, these are people who are the least-likely candidates to have a landline phone.”

To nobody's surprise, current cord cutters, who have no landline service, use 22 percent more mobile minutes than the average user, and 40 percent more mobile minutes than those not interested in surrendering their landline.

As you also might suspect, potential cord cutters frequently are on family or group mobile rate plans. That is to say, they are teenagers or college-age adults whose bills are paid by other family members. They also are users who simply are accustomed to communicating using a mobile device rather than a "home phone."

Potential cord cutters also are heavy users, since nearly all their calling and texting is concentrated on a personal mobile device. Their spending averages $111.41 a month. Most estimates peg cord cutters at about five to eight percent of users. Analysts at the Yankee Group think the trend will keep growing, and reach 15 percent in several years.

As a parent with three young adults on a such a plan, I can attest that per-capita spending is much higher than for the parents also on shared plans. Way higher, and in line with the In-Stat findings.

More SOA-Based Voice, Text from BlueNote Networks

BlueNote Networks has launched a pair of new application program interfaces for its SessionSuite communications platform. The new APIs for BlueNote's SessionSuite SOA Edition, which allows developers to embed voice within SOA applications running on IP networks, make it possible to add outbound notification and interactive response to business applications.

For example, the ON-SF allows users to add account activity notification or stock alerts, prescription renewal notifications, flight delay or cancellation notifications within the framework of existing business applications.

The ON-SF goes beyond voice notifications to reach intended message recipients through multiple channels. It enables not only voice notifications, but e-mail and text message notifications as well.

The announcement provides more evidence that communications are being embedded within the context of Web and enterprise applications.

Good Reason to Buy a Wi-Fi-Equipped Smart Phone

On Dec. 11, JetBlue Airways Corp. will begin a trial of free in-flight e-mail and messaging using in-cabin Wi-Fi. If passengers respond positively, the airline said it could install the service across its entire fleet, according to Citigroup analyst Jim Suva.

The in-flight Wi-Fi service will be welcomed by many notebook PC users and owners of Wi-Fi-equipped BlackBerrys or iPhones, since some people travel with a BlackBerry, iPhone or some other smart phone and leave their notebooks at home. That's not me, but other people do it. The relevant BlackBerry devices include the 8210, 8820 and 8320 Curve. You are out of luck if you have service from at&t, though, as at&t blocks Wi-Fi usage on its Curve. T-Mobile supports Wi-Fi on the Curve.

Of course, there apparently is just one single aircraft involved in the JetBlue test. But if it proves popular, and one suspects it will, we can hope other carriers eventually will move to equip their cabins for Wi-Fi.

Of course, the danger is that people will start using VoIP over Wi-Fi, even if cabins aren't equipped for mobile phone use, an idea that many of us absolutely detest. As annoying as mobile phone etiquette now is, it will be unbearable when you can't escape the audio pollution created by your seat mates.