A challenge every legacy telco faces is transforming its revenues away from voice. One advantage BT has is that it is a global carrier, able to build a wholesale business, serve transnational enterprises, small and medium business as well as consumer customers. Increasing its efforts in all sorts of new and data-related services has allowed BT to reduce its reliance on voice revenues far below levels typical of other "telephone" companies. Smaller telcos will have a tough time replicating the global enterprise and wholesale parts of BT's strategy.
Wednesday, December 27, 2006
How BT Got Its Voice Revenues Down
A challenge every legacy telco faces is transforming its revenues away from voice. One advantage BT has is that it is a global carrier, able to build a wholesale business, serve transnational enterprises, small and medium business as well as consumer customers. Increasing its efforts in all sorts of new and data-related services has allowed BT to reduce its reliance on voice revenues far below levels typical of other "telephone" companies. Smaller telcos will have a tough time replicating the global enterprise and wholesale parts of BT's strategy.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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