A poll of 186 industry professionals shows a belief that high-definition voice quality will have greatest impact for video conferencing and conference calling. The Global IP Solutions-sponsored poll also shows that a third of respondents think high-definition voice quality also will benefit overall productivity in the workplace, while 57 percent considered conference calling would benefit the most in a work setting.
About 16 percent believe high-definition audio will have greatest impact for call center operations.
Some 11 percent of respondents say they use high-definition voice service “all the time or whenever they can” and an additional 30 percent reported having used it once or twice. About 47 percent of respondents have not used it yet.
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