Social networks already have become a lead application for mobile devices. A new study by Accenture finds that “increased demand for smart connected wireless devices such as smartphones is being driven by social-networking applications," in both developed and developing economies.
But you likely still can get a good argument about whether social networking is a "feature" or a business model. Email for the most part remains a "feature." Early in the development of the dial-up business, email was so important it actually drove adoption of Internet access. These days, with the advent of Web mail and business and organization email, it simply is a feature, but not a direct revenue model (except for providers of email hardware and software).
Google and other Web mail providers have started building an advertising revenue stream, but it largely is ancillary.
The same sort of argument can be made about social networking applications. Skeptics point to Twitter, Facebook, MySpace, Bebo and Geocities, which either are struggling to create a business model, or have been shut down.
Optimists might say that although many attempts will fail, a normal situation for the Internet applications business, one or two of the players will discover a sustainable business model and possibly even achieve "Google" style success.
Most believe advertising will be significant, and skeptics say social networks are not conducive to most types of display advertising, for example.
That would explain why no social networking company has yet emerged as a public company: there is not yet a viable business model.
It is possible that some new model will be discovered in time. Twitter, for example, is nearly at breakeven as a result of a search results deals with Google and Bing. That's not a complete answer, but it helps.
It is not yet possible to determine the final outcome. It is conceivable that some social networks will drive so much engagement and value that some will be acquired by larger firms able to leverage the networks to deepen and extend their other existing business models. In that scenario social networking winds up more like email than Google.
Right now, it likely is a coin toss which model is most believed.
Friday, January 15, 2010
Are Social Networks More Like Email or Google?
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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