Friday, April 9, 2010

"Digital Divide" is Closing

Policy advocates and policymakers have worried about a "digital divide" in U.S. Internet usage, as much as global policymakers have worried about the difference between communications use in developed and developing regions.

But a new study by eMarketer suggests that the U.S. digital divide is closing fairly rapidly. By 2014, in four years, Internet usage rates by Americans of black ancestry will just about equal rates of U.S. "whites" today, while Hispanic American use of the Internet will rise to within six percentage points of the current U.S. average usage by "white" Americans.

That is not to say rates will be identical, but the point is that almost nobody thinks "white" Americans generally are victims of a "digital divide" today, though there are more issues in rural or isolated parts of the country. In fact, most of the non-adoption factors now are of a "demand" sort rather than a "supply" sort. In other words, most people who want broadband already buy it.

If by 2015 Americans of "black" or "Hispanic" heritage have those same rates, the significance of the "divide" should be largely moot. That is not to say the issue is completely moot, but closing the last percentage or two of gap in any endeavor always is a matter of effort and reward. And since the primary issue these days is demand, not supply, some circumspection might be in order, in terms of the amount of effort expended, compared to the potential benefits. The markets, and consumers, seem to be doing a relatively good job, unaided, in terms of closing the digital divide.

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