Maintenance Now Driving Fiber to Home Conversions

Verizon has for some time been deploying optical fiber for maintenance reasons, such as when a customer has two trouble calls in any six-month period, and where optical fiber trunking already is in place. 

In some cases, an entire neighborhood might be converted to FiOS access if a sufficient number of households in an area are hitting the "two calls in six months" threshold. In 2012, Verizon converted about 200,000 households to fiber, based on that standard.