The concern that artificial intelligence will eliminate jobs is rational: AI will eliminate some jobs; restructure others and often devalue existing jobs. That always happens with big technology and economic transitions.
Still, at a micro level, workers often change jobs over time that are not caused in any significant way by technology. Many of us had "first jobs" in food service or retail at age 16, when it became legal for us to work, but then moved on to other roles in our later teens, then additional roles after education and training, with greater experience.
In other words, some amount of work life involves migration from some roles (food service, retail, hospitality) to something else as we age. Technology has little to do with such shifts. So we will have to be careful about assuming (incorrectly) too much about job shifts that happen because of applied AI.
For example, research from MIT’s David Autor and MIT PhD student Caroline Chin, Utrecht University’s Anna M. Salomons, and Northwestern’s Bryan Seegmiller finds that approximately 60 percent of jobs in the United States today didn’t exist in 1940, when more than 25 percent of work was in manufacturing and nearly 20 percent in farming and mining.
The rise of personal computing and the Internet destroyed 3.5 million jobs beginning in 1980,
McKinsey consultants estimate, but then created 19.3 million jobs. There were fewer typists but more software developers, for example.
More than 2.5 million app developer jobs were created, up from virtually none a few decades earlier.
Spreadsheets might have displaced bookkeeping jobs, but increased demand for analytical functions. And sometimes the technology impact was paradoxical. Automated teller machines reduced the need for tellers at bank branches. But branches also made economic sense when it was possible to operate them with fewer tellers, so the number of bank branches grew.
But not all job shifts are necessarily caused by automation. Lots of young people have jobs early in their work lives in food service, customer service or office support, but leave those jobs over time as their skills in the work force develop, as they finish education and training.
So we need to be careful about attributing "workers changing jobs" over time with the separate impact of automation or other technologies on job functions and numbers.
AI is likely to accelerate existing job changes. Between 2019 and 2022, for example, according to the U.S. Bureau of Labor Statistics, about 8.6 million workers changed jobs in one field and moved to another. The losing industries included food service; customer service; office support and production work, all the sorts of jobs that AI should begin to replace or change.
On the other hand, AI also is expected to affect higher-skilled, white-collar jobs more than previous technological shifts, potentially requiring up to 12 million occupational transitions by 2030, according to McKinsey consultants. In contrast to previous automation technologies, Generative AI excels in doing cognitive, non-routine tasks, a study by the Organization for Economic Cooperation and Development argues.
Such job losses and gains are typical for big shifts in technology.
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