Tuesday, May 31, 2011

Human Brain Limits Twitter Friends To 150

Virtually all social networks, even when originally composed of people one actually knows, become "media" at about the point that any user reaches 150 people in the network, research suggests, because a human being cannot actually maintain more than 150 "strong link" relationships at a time.

Bruno Goncalves and researchers at Indiana University recently studied the network of links created by three million Twitter users over four years. These tweeters sent each a whopping 380 million tweets.

Researchers say it's not enough simply to follow or be followed by somebody for there to be a strong link. Instead, there has to be a conversation, an exchange of tweets. And these conversation have to be regular to be a sign of a significant social bond, so occasional contacts don't count.

At some point, "strong links" have to be replaced by "weak links." And turns any social network into a broadcast medium.

Will Facebook Credits Work as a Real-World Currency?

horizonfacebookcreditsMillions of Facebook users use Facebook Credits to pay for virtual goods inside games like CityVille and FarmVille. But the logical next step is to use Facebook Credits to purchase digital and real-world goods. That might have some implications for mobile payments, in some instances.

This has begun to transpire; we are seeing a robust Facebook Credit economy for virtual goods and an early stage Facebook Credit economy emerging for digital and real-world goods. Facebook Credits are used to purchase movie rentals, for example.

Twitter Becoming a Niche Media?

Some believe Twitter will increasingly be a one-to-a-few medium, with a small base of hard-core users, increasingly selective about the contents they broadcast and who they follow. To be sure, power Twitter users are few. About five percent of the users account for 75 percent of the page views.

As an example, a recent Pew Research study indicates that 85 percent of USA Today.com users visit the site less than three times a month. And for the top 25 American news sites, “power users” who visit a site more than 10 times a month, account for seven percent of total visits.

That has some observers questioning Twitters’s limitations as a channel to drive consumption of online news. According the Pew Research Center for Excellence in Journalism, Twitter is an insignificant referral (one percent) source for news when compared to Facebook (five percent) or Google (30 percent).

YouTube Reaches 3 Billion Daily Views

youtube 6 months infographicMore than 48 hours of video are uploaded to YouTube every minute, the company says. This constitutes a 37 percent increase over the last six months, and 100 percent over the last year.

YouTube also has surpassed the three billion views-per-day mark. This is a 50 percent increase over views last year.

Apple has Serious Brand Equity

Researcher Eric Fisher analyzed millions of Flickr photos and recorded where each was taken by using associated geotags. He determined that the four most popular places to snap photos in Manhattan: Times Square (4), Columbus Circle (3), Rockefeller Center, (2) and the 5th Avenue Apple Store (1).

'Please ReTweet' Generates 4x More ReTweets

please retweet binaryDan Zarella, writing at HubSpot, suggests that asking followers to "re-tweet" actually results in much-higher re-tweet rates. After analyzing more than 10,000 tweets and found that 51 percent of tweets that included 'Please ReTweet' were retweeted more than once, 39 percent of those including 'Please RT' were re-tweeted more than once, and only 12 percent of tweets that included neither were retweeted more than once.

QoS is Next Frontier for Broadband, Ovum Says

Asus Launches Padfone

Padfone2Asus is the latest firm to market a converged smartphone-plus-dock approach to smart phones. The Padfonecombines a smartphone and a tablet computer into one symbiotic gadget that allows users to choose the screen size that best fits their activities while sharing data and 3G Internet access.

The Padfone features a way to dock the smart phone inside the tablet to give users an expanded view. With the phone docked, it can recharge from the tablet’s larger battery and the tablet can also make use of the smartphone’s 3G Internet connection.

The dual interfaces for both the pad and phone ensure the layout is automatically adjusted for all activities such as video conferencing, web browsing and emailing.

When Do "Features" Become "Attributes"?

Nobody thinks of a "battery" as a feature of a mobile device, unless the battery offers unusual performance. On the other hand, few really consider short battery life when using Internet features a key "bug," either. People just learn that their batteries won't last very long when they are using the Internet on their mobiles. That's a bit like the ability to make and receive phone calls. It isn't a feature, just an expected capability or attribute of a mobile phone.

But some features do, over time, become mere attributes. That might be happening to Research in Motion, which once dominated the "email-optimized smart phone market. It isn't so clear that the ability to use email on a smart phone any longer is a clear feature, as opposed to an attribute or expected capability.

The point is that when features become mere capabilities, the ability to build a whole market segment based on that feature also goes away. That might be one key reason for RIM's faltering market share.

So now Blackberry’s most significant feature – email – is no longer very interesting.

Monday, May 30, 2011

Google Wallet Has Advertising as Revenue Model

Advertising has become a revenue model for software. Now Google Wallet takes the concept another step by attempting to make advertising the foundation for mobile-based payments.

Though mobile payments often are seen as a mobile phone replacement for use of a credit or debit card for retail payments, Google Wallet is more of an advertising play. Sure, it will store loyalty program credentials, but the clear new revenue model is ads, promotional emails and store coupons.

Twitter Is Launching Its Own Photosharing Service?

Twitter is reported ready to unveil its own photo-sharing service, according to TechCrunch, a move that will place Twitter in direct competition with some of its own third-party developers, but which some say is a logical step for Twitter to take, given the popularity of photo sharing and its obvious relevance for sharing fast-breaking news and opinions.

24% of U.S. Internet Users Have Used PC-Based VoIP

Nearly a quarter of American adult Internet users (24 percent) polled by the Pew Internet and American Life Project say they have placed phone calls from their computer using a service such as Vonage or Skype. That amounts to 19 percent of all American adults.

On any given day five percent of Internet users are going online to place phone calls, Pew researchers say.

Both figures are marked increases from previous readings in surveys by the Pew Research Center’s Internet & American Life Project. Using different question wording, the Project found in February 2007 that eight percent of Internet users (six percent of all adults) had placed calls online and two percent of Internet users were making calls on any given day.

The latest survey was the first time that Pew researchers had asked the question using this wording: “Please tell me if you ever use the internet to make a phone call online, using a service such as Skype or Vonage?"

Users Trust Product Information Found on Blogs

Some 88 percent of active blog readers surveyed by Nielsen Co. on behalf of BlogHer  trust the information they get from familiar blogs. Asked why they have this level of trust, nearly half (48 percent) say it’s because they had made purchases in the past based on blog recommendations and were satisfied with the results.

Over 50 percent of the active blog readers in the general U.S. online population have made a purchase based on a blog recommendation, the study found. That number jumps to 80 percent in the BlogHer network community.

The top categories where BlogHer users turn for reviews include food and beverage (67 percent), clothing and shoes (67 percent), movies (62 percent), and cosmetics (59 percent).  

In the general online population, the top vertical for blog reviews is consumer electronics.

Every week, 78 percent of online women use some form of social media, and 40 percent read blogs that frequently, the study suggests.

BlogHer says a key implication is that, when it comes to product recommendations and information, consumers now trust the voice of any "person like me" over just about any "corporate" voice.

Women bloggers talk about brands and products regularly, authentically, and enthusiastically. Brands should find the bridge that will help them join in.


Facebook is very highly adopted in the online population, approaching the level of adoption that television enjoys. It's also clear that there are two driving forces that cause active social media participants to turn to Facebook: to keep in touch with friends and family (78 percent) and to relax and have fun (55 percent). Why? Facebook has made it very easy to quickly check in, catch up, and play a game or two. It's all about digestible, casual, friendly interplay.

Users do not go to Facebook expecting to research potential product purchases. Instead, those same users turn to blogs to spot trends (47 percent), research products (35 percent), and drive purchasing decisions (25 percent), BlogHer suggests.

But most women surveyed by Nielsen still turn to search, and the ensuing links to blog posts, websites, and articles, when they want to research and ultimately make purchases. That suggests the clear rationale behind multi-channel strategies.

Bh social media 0511 without notes
View more presentations from BlogHer



See  http://www.blogher.com/2011-social-media-matters-study

PayPal Lawsuit Against Google Won't Derail Google Wallet

PayPal's lawsuit against Google alleges that former Google employees took proprietary information to Google. If past precedents hold, PayPal's suit will fail to halt Google Wallet. Courts have in the past ruled that even "non-compete" clauses of employment agreements are unenforceable, one might note.

Friday, May 27, 2011

155 Different Digital Marketing Channels Complicate Choices

One reason digital marketing has gotten so complex is that there are so many channel choices. A recent Adobe global survey of 1,941 respondents, primarily at businesses headquartered primarily in North America, Western Europe and Japan shows that 155 different digital venues now are in operation by businesses.

In addition to the expected emphasis on websites and web analytics, social communities, blogs and microblogs were among the tactics respondents were using most frequently. Mobile tactics, starting from a low base, are growing rapidly, however.

As you might guess, though marketers are unsure about the return on investment from social and mobile tactics, that uncertainty is not preventing companies from investing in the tactics.

While a majority (58 percent) of the respondents say social has a positive impact on conversion, social
features garnering the most “very effective” ratings remain those more mature and proven tactics like
customer reviews and ratings.

In fact, unchanged for the last three years, the social features that drew the most “very effective” votes this year are user comments and reviews, and user ratings and rankings, cited as “very effective” by 32 percent of the respondents.

The content marketing angles are clear. Content has to be created in order for users to comment, review and rank products and services.

Social and mobile tactics, though, are poised to be adopted quickly by small businesses, Adobe says.
Despite the mixed outlook on social and mobile’s effectiveness, that these tactics are among the most planned deployments suggests that small businesses are bypassing tools like site analytics, universally deployed by large businesses.

Instead, smaller businesses are eyeing leading-edge tactics in social and mobile as a fast-track
to reaching users and converting them.

Fully 73 percent of the businesses surveyed say they plan to invest in website redesigns or would otherwise make significant enhancements to improve their site’s return on investment. The vast majority (82 percent) say they plan to deploy those enhancements within the year.

Analytics, social media, and rich media and merchandising are the most deployed tactics globally, while mobile apps, social executions and rich media are among the top planned tactics.

Read more here

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