Kindle's Future in an "iPad World"

 Jeff Bezos, Amazon.com CEO, thinks there is plenty of room in the market for optimized e-book readers.
Bezos believes the Kindle can continue to succeed as a device that’s dedicated to reading, especially long-form reading. Amazon isn’t looking to “create an experience." Amazon thinks the author will create the experience.

In a world with short attention spans, one would hope Bezos is right. Fast-paced, short form content is good for lots of things. Reflection isn't typically one of them.

Voice Quality Isn't What It Used to Be

Most people, despite the reliance placed on their mobile phones, likely would say there are times when call quality isn't very good and calls get dropped. Most users of business-grade IP telephony and consumer VoIP might also agree that there are times, especially on multi-party conference calls, when quality also is not good, despite the measures taken to control each discrete set of resources.

Unfortunately, for all the good things that loosely-coupled systems make possible (faster innovation, greater creativity, lower end user prices), one of the downsides is inability to control session quality end-to-end.

The old AT&T monopoly might not have been so good at innovation and pricing (slow innovation and high prices) but it was very good at ensuring high quality.

Can You Hear Me Now?

Is Mobile Device Market Becoming the PC Market?

The phone device market is turning more and more into the PC market, says Gartner analyst Carolina Milanesi.

What she apparently means is that devices are becoming commodities where software and services do not create as much differentiation as once was hoped.

On the other hand, that might be good for consumers who will find they get more power and utility from newer devices without paying higher prices.

"Some, including me, thought that apps and services would help vendors add value to hardware," says Milanesi. "It seems to me though, that the popularity of Android is not going to allow that to happen."

Perhaps oddly, what Milanesi is suggesting is that "open" platforms, though generally considered a better way to foster innovation than "closed" approaches, might need to be re-thought.

She says Apple and Research in Motion provide alternate examples, where suppliers can innovate and capture the returns. She also seems to be suggesting that the separation of ownership of operating systems and hardware is not necessarily the best way forward for device suppliers.

The healthier financial approach would be to feature an "open" approach to applications on "closed" platforms (operating system and hardware bundled).

2Q10 Earnings season comes to an end. One main theme: margins pressure

Rep. Dingle OpposesTitle II Reclassification

In a letter to the Federal Communications Commission Rep John Dingell (D- MI) said that the chairman should abandon his effort to reclassify broadband.

Federal Communications Commission Chairman Julius Genachowski apparently responded that while he looks forward to working with Congress to a update the Communications Act, the Commission cannot wait for Congress to complete its deliberation.

Virtually all observers expect protracted legal action should the FCC reclassify broadband access as a regulated Title II service.

Dingle Opposes Broadband Reclassification

Best Buy to Sell Branded 4G Mobile Services

Best Buy will offer its own branded mobile broadband services using the Clearwire. network. The deal is noteworthy to the extent that Best Buy is the first major wholesale customer that is not an investor in Clearwire.

Best Buy has tried selling its own branded communications services before, in particular broadband and voice services for small businesses. That effort was modestly successful, one might argue.

Best Buy hopes to fare better with consumer-focused communications services, namely mobile gadgets.

Best Buy partners with Clearwire for 4G service - Rethink Wireless

Cars are Where People Listen to Music

Though it might seem that MP3 players are the dominant way people consumer music, the car stereo is the most popular device to listen to music, followed by the home stereo and the PC, Forrester Research says.

About a third of U.S. adults regularly listens to music on a MP3 player, and eight percent listen on their mobile phone. Many observers have suggested that the iPhone is the next-generation replacement for the iPod. The usage statistics so far do not generally support that contention. Most people seem to use their MP3 players.

The Data Digest: Which Music Devices Do People Use

Android 2.2 for Evo 4G

The version 2.2 update for the Android operating system will start to be pushed out to Sprint Evo devices the week of August 3 or so.

Android 2.2 brings with it a number of new features, including the ability to turn the phone into a Wi-Fi hotspot, improved performance, and new widgets for the home screen.

Android 2.2 comes to Evo 4G next week

Location-Based Apps Still Early on Growth Curve

A new analysis by Forrester Research can be viewed as an excuse not to dive into location-based services, or location-based advertising, at the moment.

Only about three percent of people surveyed by Forrester Research say they use location apps, such as check-in apps, frequently or at least once a week.

Some 84 percent of respondents say they don't even know what the apps are.

None of those findings should surprise anybody, at this point. LBS still is in its infancy. Not many people use any new device or application, at first.

Growing Channel Conflict Between Programmers, Distributors

Despite competing efforts by YouTube, SeeSaw, Hulu, MSN and others to aggregate catch-up TV online in this way, U.K. broadcasters are keeping control of their own inventory for online viewing, including "catch up" services that allow users to view shows they recently have missed.

U.K. broadcasters ITV, C4 and Five each sell their own video ads on either their own sites or on YouTube and SeeSaw (C4 and Five).

The point is that channel conflict between content companies and distributors continues to grow as the online channel becomes more important.

BSkyB, for example, also recently got exclusive rights to HBO content, while Virgin Media, which has on-demand rights for content it shows on its cable network, apparently does not have those rights for mobile or Web distribution.

Virgin Media Names VOD Player Line-Up

Top 10 Global Broadband Providers

If the number of fixed-line broadband subscribers were the measure, Comcast and Time Warner Cable would rank among the world's top-10 largest Internet service providers.

The 10-biggest broadband ISPs in March 2010 had 191 million total subscribers, representing 39 percent of the world’s 492 million broadband customers.

KT of South Korea, the world’s tenth largest broadband ISP, is the only new member of the top ten ranking, having displaced Telecom Italia, which is now the 11th largest broadband ISP globally.

Just two providers, China Telecom and China Unicom, accounted for 20 percent of global broadband subscribers.

Broadband provider rankings: The Rise and Rise of China

53% of Mobile Customers Use Data

About 53 percent of mobile users now use mobile data services or applications of one sort or another, Validas reports. That is up from 42 percent in 2009. The typical user consumes 145 Mbytes a month, compared to  96.8 MBytes in 2009. The typical smartphone user consumes 415 Mbytes, up from 139 Mbytes in 2009.

Mobile PC broadband users consume 1.5 Mbytes a month, up from about 1.4 Mbytes in 2009.

Feature phone users consume about 68 Mbytes a month, up from 46 Mbytes.

Verizon Wireless posted the largest percentage increase in mean data usage per user from 48 MBytes to 147 MBytes.

T-Mobile users consume 121 Mbytes, typically. Sprint users consume about 133 Mbytes, primarily because more Sprint customers now consume 50 Mbytes or less each month.

link

0.3% of BitTorrent Files are Legal

The large majority of content found on BitTorrent is illegal, a new study out of the University of Ballarat in Australia has confirmed.

Researchers from the university's Internet Commerce Security Laboratory scraped torrents from 23 trackers and looked up the content to determine whether the file was confirmed to be copyrighted.

They found that 89 percent of the files they sampled were confirmed to be illegally shared, and most of the remaining ambiguous 11 percent was likely to be infringing.

Only 0.3% of files on BitTorrent confirmed to be legal

AT&T Credit Rating at Risk

S&P may lower AT&T’s credit rating, on the heels of Sprint-Nextel posting a widening loss.

“AT&T Inc. may not be able to achieve financial metrics fully supportive of the current rating within a reasonable time frame,” S&P said.

That might not mean much to most people, nor is it a user's responsibility to worry about the service provider's problems. But the potential downgrade is important because it illustrates the pressures the largest U.S. communication carriers now face. A lower credit rating means higher borrowing costs, and therefore less money available to fund network upgrades.

The potential move also illustrates a situation that gets too little attention from policymakers, who tend to act as though America's largest providers of communications services are "too big to fail."

In fact, any careful analysis would suggest there is huge risk in the communications business, and that the objective now is to avoid negative growth. Most of the revenue growth the biggest carriers now get simply replaces revenue being steadily lost from legacy lines of business. They are hardly "too big to fail."

AT&T’s ‘A’ corporate credit rating and the ‘A-1′ short-term and commercial paper ratings were put on CreditWatch with negative implications. “We expect that a potential downgrade of the corporate credit rating, if any, would be limited to one notch,” S&P noted.

AT&T Gets Slammed By S&P, ‘A’ Corporate Credit Rating In Doubt

More Women Than Men Use Social Networking

Globally, women demonstrate higher levels of engagement with social networking sites than men, new comScore survey finds.

Although women account for 47.9 percent of total unique visitors to the social networking category, they consume 57 percent of pages and account for nearly 57 percent of total minutes spent on these sites.

Women spend significantly more time on social networking sites than men, with women averaging 5.5 hours per month compared to men’s 4 hours, demonstrating the strong engagement that women across the globe share with social sites.

Social Networking Sites Reach a Higher Percentage of Women than Men Worldwide

Mobile Category Will Dominate Consumer Electronics Growth in 2011

Mobile computers will provide the consumer electronics industry's primary revenue growth in 2011, according to the Consumer Electronics Industry.

CEA projects that mobile computing, which includes laptops, netbooks and tablet computers, will reach more than $26 billion in shipment revenues by 2011, and "most" of that segment's growth will be driven by tablet PCs.

Wireless handsets, which have driven growth in recent years, also will represent about $26 billion worth of revenue, says CEA. Together, mobile PCs and phones will represent about 53 percent of total consumer electronics industry revenue.

CEA Says Mobile PCs, Mobile Phones Will be 53% of Consumer Electronics Revenues

Is Multichannel Video Business in Danger?

Smaller providers in the communications and cable TV business never have had a terribly easy time coping with the emerging shift to broadband-based services. Scale is an issue, and smaller providers, by definition, do not have scale.

Small telcos often cannot take advantage of wireless or video in the same way that Verizon and AT&T can. Small cable companies often cannot take advantage of either wireless or video scale economies.

For many smaller telcos, hanging onto the voice business is a key challenge. Now some might argue the same is true for small cable operators and their video businesses.

"What's dead this year is video," said Needham & Co. analyst Laura Martin. "The programmers are destroying the video business" by shifting to online and mobile distribution channels, she argues.

Consumers are gravitating to Internet and mobile applications, she argues, so operators should focus on mobile services, commercial services and the data access business.

"Take the cash flow, if there is any after the programmers get done with you, and what you need to do is protect the future," she said.

Clearly, Martin sees online video as a direct threat to the multichannel video business. It might be shocking to hear an analyst recommend that a cable company get beyond video, as it once was a shock to hear analysts suggesting telcos had to get beyond voice. But the logic is hard to argue with, as tough as the advice will be to heed.

‘Video Is Dead', Analyst Laura Martin Declares

A Look Back at the Last 5 Years in Mobile

Five years ago, the Motorola Razr was the "hot device." The BlackBerry was carried mostly by business users. While smartphones existed, the devices were really more like PDAs with a phone built-in rather than mobile computing devices as we know them today.

There were mobile phone apps, but the app store concept as we know it now was still years away. And while many mobile phones had the ability to access the web, the experience was slow and painful.

A Look Back at the Last 5 Years in Mobile

Not Your Imagination: The World is Younger

It isn't your imagination: more people are younger these days, and they all use mobile phones. Nearly half of the world's population is under the age of 25 and over 85 percent live in developing countries, according to the World Population Foundation.

Globally, a majority of people in the 15- to 25-year segment have a mobile device of some sort.

Why Mobile Technology Is Still Going to Save the World

Blockbuster Express Plans 10,000 U.S. Locations by End of 2010

Blockbuster Express, the self-service movie rental service, is supposed to be available at 10,000 U.S. locations in 2010. The service competes with Redbox.

Unemployment Above 9% Until 2012

The White House’s annual Mid-Session Budget Review assumes unemployment will not fall below nine percent until 2012. In other words, the White House believes we will continue to be in a virtual "jobless recovery."  In fact, the White House expects unemployment to remain at seven percent until the start of 2014.


The unemployment rate is projected to aver­age 9.7 percent in 2010. This is the average level of unemployment that has prevailed dur­ing the first six months of the year. Despite the growth in output, unemployment is projected to decline slowly because, as labor market condi­tions improve, discouraged workers rejoin the labor force, adding temporarily to unemploy­ment, while part-time workers increase their hours of work.

Even with continued healthy growth in 2011 and beyond, the unemployment rate is projected to fall, but it is not projected to fall below six percent until 2015. Traditionally, an unemployment rate around four percent has been considered a sign of "full employment" conditions.

That is going to put pressure on every business selling products and services to consumers or business customers, and will increase pressure on firms to grow by acquisition, as internal customer growth and average revenue per user will be tough to come by.

read the full report here

Apple Claims Droid X Suffers From Signal Fade When Held

Apple claims the new Droid X also suffers from signal attenuation when held in the hand.

watch the video

State of Social Gaming Business

Tim Chang, principal at Norwest Venture Partners,talks about the social game market, reviewing 2009 and 2010 trends. 

Verizon Wireless Gains Outpace AT&T

Despite the undeniable success the Apple iPhone has been for AT&T, Verizon might be finding ways to compete even without ability to sell the popular device. In the second quarter of 2010, Verizon Wireless added a net 665,000 contract customers, boosted from the increased demand for its line of Droid smartphones, which run on Google Inc.'s Android software.

AT&T added a net 496,000 contract customers in the same quarter. The impact of iPhone 4 sales will not be reflected in AT&T's performance until the third quarter, though, as sales started at the tail end of the second quarter. That should help AT&T post strong net adds numbers in a quarter that typically is one of the weaker quarters of the year for net adds.

Verizon Wireless Gains Outpace AT&T

iPhone 4 Spoof

Darth Vader Complains About His iPhone 4

Wireless Again Drives AT&T Results

AT&T's financial results for the second quarter of 2010 were driven by its wireless segment. The company says it added 1.6 million total wireless subscribers and a "record" 3.2 million iPhones.

Customer churn meanwhile has dropped to 1.01 percent for postpaid customers;

1.29 percent churn overall.

AT&T saw a 10.3 percent increase in wireless service revenues, with postpaid subscriber average monthly revenues per subscriber up 3.4 percent.

AT&T also saw 27.2 percent growth in wireless data revenues, year over year.

If there is anything to watch, it is that AT&T is activating fewer new iPhone customers that are new to AT&T. The company is getting a lower mix of iPhone subscribers from rival carriers than it has in the past.

During the second quarter, about 27 percent of its iPhone activations were customers new to AT&T. In the latter quarters of 2009, about 40 percent of iPhone activations were of devices used by customers new to AT&T.

This suggests either that the potential universe of users who want an iPhone is shrinking, either because other reasonably comparable models are available from other carriers, because interest in Android devices is growing, or because smartphone demand overall is shifting in some way to lower-priced devices.

The iPhone exclusive has been a smash hit for AT&T, without any doubt. The danger is the obvious risk that reliance on any single product or customer always has for any firm. When revenue is driven by a single customer, or a few customers, or a single product, a shift in demand can lead to rapid distress.

AT&T Delivers Double-Digit Earnings Growth in Second Quarter, Raises Full-Year Outlook

Jajah Founder’s Next Project Is Mobile Payments

Daniel Mattes, Jajah founder, appears to be targeting online payments for his new company Jumio. It appears Jumio is focused specifically on mobile payments, both between individuals and businesses, with an emphasis on removing fraud and ensuring trust.

Jumio: Jajah Founder’s Next Project Is Mobile Payments

Amazon Kindle At "Tipping Point"?

"We've reached a tipping point with the new price of Kindle," Amazon.com CEO Jeff Bezos says. "The growth rate of Kindle device unit sales has tripled since we lowered the price from $259 to $189."

"In addition, even while our hardcover sales continue to grow, the Kindle format has now overtaken the hardcover format," Bezos says. "Amazon.com customers now purchase more Kindle books than hardcover books."

Amazon Media Room

Verizon Wireless 4G Caps "Unfair"?

Verizon Wireless boss Lowell McAdam reportedly said at a Barclays Capital conference that Verizon Wireless likely will move away from unlimited plans on the 4G Long Term Evolution network, instead charging for 'buckets' of megabytes.

That is one more sign of the direction the entire industry will take. Some observers think this is somehow unfair. They sometimes base this belief on the lower "cost per megabit per second" or "cost per transferred megabyte" of a 4G network, compared to a 3G network.

It is no more inherently unfair than a company lowering its headcount, wage rates, reducing advertising or any other steps it may take to keep costs in line with anticipated revenues.

The fundamental trend in the communications business is that the "retail price" of bandwidth keeps dropping. When that happens, providers must sell more units to maintain flat revenue. In a business that also has major declining lines of business, any entity must, over time, reduce its costs in line with the revenue drops in those lines of business as well.

The net effect is a need for greater efficiency, and the lower cost per bit of a 4G network is part of that effort, as much as it is a hedge against constantly-growing bandwidth demand.

Moore's Law adequately captures the typical pace of semiconductor density change. But most of the rest of the natural world cannot improve its performance metrics at that pace. Not batteries, not construction, transportation, manufacturing or marketing cost. Greater efficiency in the transmission network is simply part of preparing for a future where bandwidth costs, per unit, will keep squeezing.

Verizon looking at non-unlimited plans for 4G data

New MIT Study Finds Broadband Speeds Much Faster than FCC Reported | Broadband for America

A new MIT study says that previous estimates of U.S. broadband speed may have underestimated just how fast our national networks really are. In March, the FCC said that the broadband network was only half as fast as advertised.

However, the MIT study found that those measurements didn’t fully measure the speed of the “access network,” which Internet service providers (ISPs) control. For example, using the best method, Ookla/Speedtest, current typical speeds are 7.7 Mbps, not 3.8 Mbps.

According to the study, a simple figure for broadband speed isn’t sufficient to understand the quality of the nation’s digital infrastructure, and it’s just as affected by a user’s computer and the location of servers being accessed as it is by the ISP.

That's a bit akin to attributing all of an iPhone's dropped call performance to AT&T, and attributing zero to the iPhone's design, to the extent that the device itself can cause dropped calls.

New MIT Study Finds Broadband Speeds Much Faster than FCC Reported

Bad Connection Inside the iPhone?

Much attention has been focused of late on the external antenna design of the Apple iPhone 4 as a cause of signal attenuation (weak signal). Much attention also has been paid to AT&T's wireless network in at least some locations--New York and San Francisco, for example--as regions where bandwidth problems are worse.

But Wired magazine also claims that software issues related to the iPhone's baseband radio, might also be playing a part in the "dropped call" problem. Wired magazine says Apple sources confirm that the software running the iPhone’s main radio, known as the baseband, was "full of bugs" and contributed to the much-decried dropped calls.

What’s more, Apple had chosen to source the radio from Infineon, whose hardware was used widely in Europe but rarely in the United States, where cell towers are placed farther apart and reception is therefore less forgiving. The suggestion is that the radio has not be tweaked for different tower spacing, at least not well enough.

In truth the relationship between smartphone manufacturers and service providers likely has grown more complex. Handset vendors want maximum feature richness so the devices become indispensable. But carriers obviously would rather that the consumer bond be with the network, not the device.

Also handset suppliers want their devices to be used. To the extent that such use put additional demand on the networks, wireless providers might prefer that wireless data services did become essential, but not terribly network-taxing in terms of bandwidth consumption.

It's hard to tell, anecdotally, whether users typically blame AT&T or Apple for reception problems, but most might agree that AT&T has gotten the blame, up to this point. Perhaps the view will be a bit more balanced now.

Bad Connection: Inside the iPhone Network Meltdown

Redbox Plots Web Strategy

Redbox is developing an online strategy to stay competitive with larger rival Netflix.

Redbox is losing some business as renters use kiosks to get new releases and go to Netflix for older, harder-to-find titles. Adding an online distribution component might help Redbox, which generally stocks about 200 new and top releases in its kiosks.

Redbox Plots Web Strategy in Challenge to Netflix - Bloomberg

Why Marketers Can’t Afford to Ignore Baby Boomers

Baby Boomers should matter to marketers and consumer products companies because they spend 38.5 percent of CPG dollars, says Nielsen. Yet it’s estimated that less than five percent of advertising dollars are currently targeted towards adults 35-64 years old (which includes the latter half of Generation X in addition to Boomers).

With most marketers generally targeting 18 to 49 year olds, more than half of the affluent Boomer demographic is ignored entirely.

One wonders whether marketers really are missing the boat or know something, or believe they know something, about what they are doing. Maybe the incremental spend targeted at Boomers would not pay returns as high as the traditional targeting of younger demographics.

Why Marketers Can’t Afford to Ignore Baby Boomers

Verizon's LTE: Not Just Speed, Better Latency Performance

One of the finer points of the Verizon Wireless Long Term Evolution launch is the better latency performance, which will be helpful for real-time services such as video and voice. Reportedly, latency of 30 milliseconds is promised.

The 5 Mbps to 12Mbps downlink speed is nothing to dismiss, either. Verizon has said it will launch LTE in 30 cities by the end of the year.

Verizon's LTE rollout is imminent, computers updated for 4G SIM cards -- Engadget:

Apple's Antenna Claims Bogus, Say HTC, RIM, and Nokia

Nokia says its devices are not affected by the way a user holds its devices, though it was not specifically accused of having that problem when Apple defended its iPhone 4 antenna design.

"Nokia has invested thousands of man hours in studying how people hold their phones and allows for this in designs, for example by having antennas both at the top and bottom of the phone and by careful selection of materials and their use in the mechanical design," said Nokia.

Apple's Antenna Claims Bogus, Say HTC, RIM, and Nokia

Nokia Siemens Networks Buys Motorola Network Assets

Nokia Siemens Networks will acquire the majority of Motorola’s wireless network infrastructure assets for US $1.2 billion in cash. The companies expect to complete closing activities by the end of 2010, subject to customary closing conditions including regulatory approvals.

That removes Motorola from a mobile infrastructure business it has been in for decades. The move does not affect the Motorola handset business.

Nokia Siemens Networks to Acquire Network Infrastructure Assets of Motorola

Google Boosts Data Center Spending

Google reported capital expenditures of $476 million in the second quarter of 2010, more than doubling its spending from the previous quarter.

The latest capital expenditure number marks the company’s heaviest investment in its data center operations since the second quarter of 2008, when Google was wrapping up a flurry of construction projects in North Carolina, South Carolina and Iowa.

Google Boosts Data Center Spending

Search Optimization in the Mobile Age

The most significant change to how consumers are using smartphones to find companies is the widespread popularity of mobile apps. The big change for marketers is that people do not necessarily use a browser get information, such as restaurant reviews and product recommendations.

That in turn means traditional search engine optimization tactics are less effective. Also, social networking sites increasingly are being to search for content, information or products, which likewise has implications for online and mobile marketers.

Search Optimization in the Mobile Age

Mobile Value Shifting to Internet, Text, Trefis Says

The mobile phone business is the largest contributor of value to the stocks of three major carriers with interests in landline and wireless services. About 43 percent of AT&T's equity value is attributable to mobile revenue, Verizon 34 percent of Verizon's equity value and 89 percent of Sprint's value, according to Trefis.

The shift from mobile voice to mobile data has implications for where the value of each stock comes from and how the mobile carriers will compete in the future, as well. For example, 55 percent of Sprint’s value comes from its mobile voice plans and phones business, while another 34 percent of value comes from Sprint’s mobile Internet business. The value of the Internet segment will grow.

Trefis estimates that AT&T’s text messaging and Internet revenue per mobile subscriber for 2009 increased by 21 percent to $14.5 per subscriber, for example.

AT&T (T), Verizon (VZ) and Sprint (S) Stocks: Mobile Internet and Texting Crucial

What Will LTE Mobile Operators Do About Voice?

Though it isn't by any means a show stopper, mobile operators launching Long Term Evolution networks still are considering several different ways of handling voice services.

In some, perhaps nearly all cases, LTE will be introduced as a data-only service. Mobile handsets typically will be introduced gradually as consumers decide to jump from their 3G services to 4G. Aside from native 4G voice protocols, operators always have the option to default back to 3G for voice.

That's the way the communications business is: there are many "legacy" applications, processes and issues that must be incorporated when migrating to a next-generation network.

Voice and LTE – What’s An Operator to Do? | BMI-TechKnowledge

RIM Execs Deny Apple Test Data on Signal Fade

The Research in Motion "BlackBerry Bold" device, as tested by Apple, appears to show the same signal fade issues as the Apple iPhone 4 when held in certain ways. RIM executives deny they have a signal reception problem.

watch the demo: signal fades

"Apple's claims about RIM products appear to be deliberate attempts to distort the public's understanding of an antenna design issue and to deflect attention from Apple's difficult situation," say Mike Lazaridis and Jim Balsillie, RIM Co-CEOs. They don't specifically refute the Apple test data, though, which is odd.

They simply say "RIM is a global leader in antenna design" and say RIM "has avoided designs like the one Apple used in the iPhone 4 and instead has used innovative designs which reduce the risk for dropped calls, especially in areas of lower coverage."

Again, that doesn't specifically address the Apple test data.

link

Smartphone Antenna Performance: BlackBerry, Droid Have the Same Problem?

Apple says other smartphones, such as the BlackBerry Bold and Droid Eris, have the same problem with signal attenuation when the devices are held.

Mobile phone signal attenuation happens whenever a signal is obstructed, Apple notes. The density and composition of the human hand can cause attenuation to a greater degree than some other materials.

On a mobile phone, signal loss typically occurs when your hand attenuates the most sensitive part of the antenna. Apple even has put together videos demonstrating how different grips cause attenuation on many popular smartphones, not just the iPhone 4 and iPhone 3GS.

Apple - Smartphone Antenna Performance

See Steve Jobs Discuss "Antenna-gate"

watch the video (you may need QuickTime). You didn't think Apple would post on YouTube, did you?

Droid X Sells Out

The Motorola Droid X is sold out online and in certain parts of the country at retail Verizon and Best Buy stores, despite Verizon Wireless' insistence on Wednesday that it would have plenty of the phones in stock.

You will now have to wait until July 23 if you want a Droid X if you didn't get one Thursday.

Droid X Sells Out Despite Verizon Preparation - PCWorld

Verizon Wireless Launches Droid X

Verizon Wireless now is selling the Droid X, manufactured by Motorola, for $199.99 after a $100 mail-in rebate with a new two-year customer agreement.

The Droid X runs Android and features a 4.3-inch screen, an HD camcorder, 8 megapixel camera, 3G Mobile HotSpot capabilities, 8 gigabyte of memory onboard and a 16GB memory card. The new 32GB SanDisk "microSDHC" card allows customers to expand Droid X’s memory to 40GB. Verizon Wireless is the only retailer that offers customers the 32GB SanDisk microSDHC card.

Droid X Launched Today by Verizon Wireless

You might be spending so much time following Apple's iPhone 4 fix that this one didn't get the attention it deserves. It happens, sometimes.

Free Bumpers for All iPhone 4 Buyers, Apple Says

Apple CEO Steve Jobs says the signal reception issue "affects a very-small percentage of users," Jobs says. "I have gotten 5,000 emails from users who say they never see the problem and can't figure it out."

The data suggests this (issue) has been blown out of proportion," he says.

What does Apple plan to do? IoS 4 fixed the signal strength display problem. We have bumper cases and will give one for every iPhone 4, through Sept. 30, 2010. Users who bought a bumper will get a refund. "But we can't make enough ourselves, so we'll source some other cases and give you a choice," he says.

Full refunds will be given for any iPhone 4 units returned undamaged within 30 days.

Lack of Cases an Issue, Steve Jobs Suggests

About 80 percent of new iPhones go out of the store with a case," says Steve Jobs, Apple CEO. "Just 20 percent of iPhone 4s left the store with a case." That means many more people were using an iPhone 4 without the case that would prevent the antenna signal strength problem.

iPhone 4 Drops 1 More Call Per 100, AT&T Data Shows

"AT&T has given us call drop information and that shows call drop data and that is proprietary, but the delta from the iPhone 3GS to the iPhone 4 shows that, for every 100 calls made, call drops on the iPhone 4 does drop more calls than the 3GS," says Steve Jobs, Apple CEO. But how many more? "Less than one additional call per 100, compared to the iPhone 3GS."

iPhone 4 Return Rates A Third of iPhone 3GS, Jobs Says

The iPhone 3GS is the best-selling smartphone in history, and return rates were six percent, Jobs said. For the iPhone 4, return rates are 1.7 percent.