Friday, August 10, 2007

TeleBlend Quietly Provides SunRocket Service

If you have been following the SunRocket transition story, you might not have wondered just how it was that SunRocket went dark July 16, but nearly all SunRocket customers were still able to call in and out and use voice mail until the SunRocket creditor hard stop of Aug. 5. As it turns out, TeleBlend has quietly been paying Global Crossing and Level 3 Communications, as well as some others, to maintain service to all former SunRocket customers while TeleBlend conducted its marketing activities.

And the only reason TeleBlend wanted to keep that quiet was to avoid its own customer backlash. How's that? Customers are mad at SunRocket. If they then learn they are getting service from TeleBlend, even if free, there's still the possibility of ill will when the lights finally do have to go out at SunRocket. So TeleBlend said nothing.

2 comments:

Anonymous said...

TELEBLEND IS A FRAUD

AFTER CANCELLING MY SERVICE WITH TELELBLEND; THEY STILL ARE STILL CHARGING MY ACCOUNT! THEIR BILLING DEPT. DOES NOT TAKE CALLS; THEY ARE OWNED BY A COMPANY CALLED UNITED ACCESS SYSTEMS DBA/ USA TELEPHONE: THE CONTACTS BELOW ARE DIRECT NUMBERS TO THEIR CORPORATE OFFICE IN MAINE.

Michael Carbonneau, 207-467-8350
ROB 207-467-8359
PAULA 207-467-8315
PAM HILL 207-467-8330

George said...

Teleblend is NOW owned by Unified Telecommunications Corporation, in Vermont, which isn't even incorporated; they're a C-Corp. They're a nightmare to deal with, and I suggest that nobody sign up with them.

After my gizmo literally burned out, it took them a full two months to restore my phone service. Yes, I went TWO straight months without phone service, and they acted that they were dong me a favor by not charging me for my non-service for those two months.

I wanted to take them to small claims court, but Im unable to as they are not obligated to refister in other states other than in Vermont.

They are impossible to communicate. Never can you talk with a supervisor. They steal your money and time, and you have no recourse. They are totally arrogant and aloof and incommunicative.

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