Friday, December 7, 2007
iPhone: Some Glimmers of Enterprise Adoption
SAP, Salesforce.com and scores of smaller developers are letting sales and finance teams work away from the office on their iPhones, says Reuters. SAP, in fact, has broke with precedent by introducing a version of its upcoming customer relationship management software for the iPhone before launching versions for mobile devices from Research in Motion and Palm.
In SAP's case, its own salespeople demanded it, according to Bob Stutz, SAP SVP.
There still are some issues many of us believe will be resolved over time. "Push" email and over-the-air synchronization are some of the features a really enterprise class iPhone would have to support. Integration with Microsoft Outlook is an issue, but basically a licensing deal.
Some potential business buyers probably are holding out for a model that runs on faster wireless networks, but that is a problem being resolved by Apple and at&t already.
One barrier some users might continue to have, though, is the relatively higher error rates for entering text, compared to other devices with keypads.
Labels:
Apple,
BlackBerry,
iPhone,
Microsoft,
mobile email,
salesforce.com,
SAP,
smart phone
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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