Friday, September 14, 2007

Credit Facebook for Force.com

Force.com is an on-demand application development platform that will extend Salesforce.com's subscriber base far beyond traditional business software users sometime in 2008. And you can bet Facebook's success as an applications platform had something to do with the decision.

Force.com will give customers, developers and independent software vendors the ability to create custom applications and user interfaces that can be accessed from desktop PCs, iPhones or retail kiosks using the Salesforce.com service. That's the advantage from the end user perspective.

For developers and hosts, there are other advantages, such as ability to create and support new applications without the need for new Web servers and data center facilities. The new platform will operate in much more of an on-demand basis, as a result.

Visualforce uses HTML, AJAX and Flex programming languages.

New Sprint Handsets Q4

Sprint Nextel Corp. will deliver four new wireless handhelds by year's end, including the HTC Touch, featuring touch-screen capabilities similar to Apple Inc.'s iPhone.

The Palm Centro features a full keyboard and touch-screen navigation, while the BlackBerry Pearl 8130 has its SureType keypad of both numeric and alphabetic keys interspersed. The fourth phone is the LG Rumor, featuring a typical phone touch pad and a separate slide QWERTY keyboard.

The Touch allows users to "sweep their finger up the display to launch an animated, three-dimensional interface comprising three screens: Contacts, Media and Applications."

HTC Touch also relies on Windows Mobile 6 Professional as the operating system and most likely will be a quad-band device supporting GSM, GPRS, EDGE and EVDO-A, plus Bluetooth 2.0 and 802.11 b/g Wi-Fi.

There's a sort of odd disquiet out there right now in the VoIP world. It's almost as though VoIP has become something like broadband access. One expects it to be there, but there aren't too many important issues to ponder beyond that. Indeed, any number of other issues now seem to require attention, including various ways to unify communications. Hence the greater interest in all forms of fixed-mobile convergence, presence, communications enabling basic business or consumer processes. Mobility itself now seems more germane than VoIP, in many respects.

ISP Subscriber Growth Favors Tier One Providers

Not that anybody should be surprised by the latest ISP subscriber figures, but large tier one telco and cable providers are racking up more market share while independent mass market providers are losing share. The one countervailing trend is that providers focused on the small and mid-sized business, such as Covad, continue to grow.

For those of you familiar with the SME space, it is, always has been and always will be a fertile segment for independent providers of all sorts. The latest ISP figures only confirm that observation, again.

Thursday, September 13, 2007

Massive Email Outage in the Works?


NTP, a patent holding company based in Arlington, Va., is suing Verizon, AT&T, Sprint Nextel and T-Mobile USA for infringing several of its patents, all of which are related to the delivery of e-mail to mobile devices. You might remember that NTP wrung $612.5 million out of Research in Motion for doing so.

In its new round of suits, NTP claims mobile carriers mobile email services also violate those patents.

NTP wants an injunction to stop the infringing actions. Injunction. As in "you will stop delivering email now and then we will go to court to figure out whether you really are infringing or not. Injunction. As in massive North American email outage.

Five of the eight patents NTP claims are being infringed were the subject of NTP's 2001 patent suit against Research in Motion, the maker of the BlackBerry. In November 2002, a jury found that RIM infringed upon NTP's patents.

In 2006 RIM agreed to pay NTP to settle the case.

Lots of Detail for a Phone That Doesn't Exist...


...and which some doubt makes sense. Still, there's growing evidence that mobile software developers are working on services and tools they hope will be packaged with a wireless operating system under wraps at Googleplex and they've been sworn to secrecy, says Business Week reporter Olga Kharif.

Among them: Plusmo, a Santa Clara (Calif.) company that pulls together blogs and news items and sends them to cell phones. Nuance Communications, a Burlington (Mass.) maker of speech-recognition software used in mobile directory assistance services.

Another startup said to be working with Google is 3Jam, a software maker in Menlo Park, Calif., that lets users send text messages to groups of friends.

Google's platform is said to consist of an operating system, mobile versions of Google's existing software, and built-in developer tools. Google is expected to offer an open application programming interface as well.

Since talk of the gPhone emerged, developers whisper that other companies, including Apple, may open their mobile-software platforms to programmers.

Part of that excitement stems from the possibility for developers to tap a new revenue source: mobile advertising, instead of user subscription fees.

Skype Worm Attacking Windows PCs


A computer virus called “w32/Ramex.A” is affecting users of Skype for Windows. Users whose computers are infected with this virus will send a chat message to other Skype users asking them to click on a web link that can infect the computer of the person who receives the message.

“The chat message, of which there are several versions, is cleverly written and may appear to be a legitimate chat message, which may fool some users into clicking on the link," Skype says.

“Skype has been in contact with the leading antivirus software companies about this worm, and we know that they are updating their software to effectively stop this worm and as well as its side effects. Currently, F-Secure, Kaspersky Lab and Symantec have already updated their antivirus products to detect and remove the worm.

The rest of you, watch out!!!

Will Verizon Get Handsets Right?


So the rumor is that Verizon doesn't want to support the Google Phone. It also didn't want to support the iPhone. It isn't going to get future N series Nokia devices. So maybe Samsung or BlackBerry are working on a Verizon exclusive. That at least would explain Verizon's reluctance. Granted, Verizon would be loathe to share revenue in the way the new handset partners prefer. But there is a danger here.

It isn't so clear customers are, or can be made, loyal to a network. No network is an expression of a user's identity or personality. Handsets are. Users just want networks to work. Beyond there, why is there any reason for loyalty?

Some networks work better than others, for all sorts of reasons. I happen to be using at&t, Verizon, Sprint and T-Mobile for various applications and devices. All have some shadow areas. In-building coverage is a problem for all of them. Customer service is radically better from all of them, compared to a few years ago.

T-Mobile's biggest negative is the lack of a 3G network. But Verizon's 3G network rarely delivers the throughput it claims. And everybody has coverage issues. In fact, one of the absolute Verizon dead spots is around our Virginia home.

The point is that loyalty to a network isn't likely going to happen, for me or most anybody else. Handsets are another matter, and that's where Verizon could be making dubious decisions at the moment. Unless there is some killer device waiting in the wings, "the network" isn't going to help them.

DIY and Licensed GenAI Patterns Will Continue

As always with software, firms are going to opt for a mix of "do it yourself" owned technology and licensed third party offerings....