Thursday, July 14, 2011

Mobile "Payments" are About Integrating Online, Real World Shopping

"The objective of next generation payment isn’t merely wireless payments," some would argue.

"As cool as it is, it is not a drastic improvement to the shopping experience." Instead, the broader goal is to integrate and enhance the physical shopping experience with Internet apps and capabilities.

Though some think it is a rather trivial development, Groupon and other social shopping apps are more than "coupons delivered a different way."

Over the longer term, the issue will be the way mobile devices are used to create a platform for all sorts of enhanced commerce operations. Payment is a tool, just as location, cameras, social circles, shopping history, advertising and offers are part of the broader "shopping" experience.

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