Wednesday, June 20, 2012

What Causes Mobile Shoppers to Abandon Airline Ticket Purchases?

What causes customers to leave before buying? It's a question every online retailer should, and often does, ask. Here's a study by WorldPay about mobile commerce in the airline industry, lots of stats about user behavior in different countries, and detail on "shopping cart abandonment." 


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How Unethical are Dynamic or Personalized Pricing Practices?

Dynamic and personalized pricing of retail consumer goods raises some ethical questions, but arguably mostly amplifies the already-existing ...