Wednesday, June 20, 2012

What Causes Mobile Shoppers to Abandon Airline Ticket Purchases?

What causes customers to leave before buying? It's a question every online retailer should, and often does, ask. Here's a study by WorldPay about mobile commerce in the airline industry, lots of stats about user behavior in different countries, and detail on "shopping cart abandonment." 


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Hard to Tell What a "Typical" Consumer Pays for Home Broadband

It remains as hard as ever to figure out what the “average” or “typical” U.S. customer actually pays for home broadband service. Analysis ha...