Verizon Wireless has the lowest percentage of dropped calls among all major U.S. service providers, according to ChangeWave.
Verizon subscribers report that, on average, just 2.7 percent of their calls were dropped over the past 90 days, nearly a percentage point better than AT&T (3.6 percent), their closest competitor.
Sprint/Nextel (4.4 percent) and T-Mobile (4.5 percent) were third and fourth respectively.
Importantly, one-in-five Verizon users (20 percent) say they didn't experience ANY dropped calls over the past three months, compared to 18 percent for T-Mobile, 17 percent for AT&T, and 10 percent for Sprint/Nextel.
In addition, 43 percent of Verizon's customers in the survey say they're "very satisfied" with Verizon's service.
Saturday, October 18, 2008
Verizon Has Fewest Dropped Calls
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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