Friday, October 1, 2010

Social Media Someday Will be as Foundational a Tool as Email

One day, the tools we call "social media" will be like the fax machine or email. We’ll wonder how business got done without them.

We aren't there yet, but it's coming. Social media will as routine as customer service and technical support groups, a routine part of the sales and marketing mix.

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When Was the Last Time 40% of all Humans Shared Something, Together?

I miss these sorts of huge global events where 40 percent of living humans share a chance to build something for others.