We aren't there yet, but it's coming. Social media will as routine as customer service and technical support groups, a routine part of the sales and marketing mix.
Friday, October 1, 2010
Social Media Someday Will be as Foundational a Tool as Email
One day, the tools we call "social media" will be like the fax machine or email. We’ll wonder how business got done without them.
Gary Kim was cited as a global "Power Mobile Influencer" by Forbes, ranked second in the world for coverage of the mobile business, and as a "top 10" telecom analyst. He is a member of Mensa, the international organization for people with IQs in the top two percent.
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