Mobile Collaboration Value Might Be Different From "Unified Communications"

A recent survey of enterprise mobile unified communications attitudes, by researchers at the Yankee Group, might suggest some of the ways "unified communications" has changed over the last several years. Prominent among the changes is a dramatically enhanced role for mobile conferencing.

In fact, Cisco has for some time been talking about "collaboration," not "unified communications." Instructively, the importance of "single number" features or a convergence of fixed phone system features and mobile access to those features does not seem to be so important.

In fact, one might argue that mobile collaboration is more about conferencing, social media and video than it is the traditional "phone system" features.