Thursday, April 12, 2012

Why "Over the Top" Mobile Voice Isn't Growing as Fast as it Could

Mobile VoIP provided by over the top providers are as big a revenue threat as over the top services are for fixed network providers. But some would argue that adoption of mobile over the top voice faces headwinds for a reason shared by other apps on mobile phones, namely the drain on batteries.

Softphones aren’t making inroads onto smartphones or the desktop because the former lacks battery life and the latter take too long to start up, according to Jamie Romanin, ShoreTel regional director for Australasia.

Battery life now appears to be a constraint for VoIP clients as it already is for users who avoid using other smart phone features to save their batteries.

But those same behaviors might well help mobile service providers provide another element of value for using carrier-provided voice services.

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