Tuesday, March 29, 2011

How Important are Social Product Recommendations?

People still get most of their information about products and services from friends and other people in face-to-face conversations. Email and voice conversations also are frequently used by more than half of respondents to a Colloquy survey.

Communication Methods Used to Discuss Products/Services According to US Young Adults vs. General Population, Dec 2010 (% of respondents in each group)Company sites, shopping sites, blogs and Twitter and other micro-blogging sites are much less frequently the source of such information. But that is likely to change as the lead edge of younger users become more nearly representative of the "general" or "typical" user.

Some might argue that socially-influenced product recommendations are not as influential as often is thought. But 56 percent of respondents 18 to 25 already say they share such information on social networking sites.


No comments:

Consumer Feedback on Smartphone AI Isn't That Helpful

It is a truism that consumers cannot envision what they never have seen, so perhaps it is not too surprising that artificial intelligence sm...