As useful as communications-enabled business apps might be, eBay's inability to wring any significant advantages out of voice-enabling eBay. Perhaps messaging of other sorts is valuable, but voice integration does not seem to have added much of anything to the eBay shopping experience.
All of which raises the question of where and when voice communications, perhaps as opposed to text-based communications, adds value to another application, or adds enough value that people even care very much.
http://www.bloomberg.com/apps/news?pid=20601087&sid=aCWYwCYVyHx4&refer=home
Wednesday, April 15, 2009
Skype and eBay: Cautionary Tale for Communications-Enabled Business Processes
Labels:
consumer VoIP,
Skype

Subscribe to:
Post Comments (Atom)
AI-Driven Retail Traffic is Doubling Every 2 Months, Says Adobe Analysis
Adobe data from web site visits as well as a survey of marketers suggests both that generative artificial intelligence now supports marketi...
-
We have all repeatedly seen comparisons of equity value of hyperscale app providers compared to the value of connectivity providers, which s...
-
It really is surprising how often a Pareto distribution--the “80/20 rule--appears in business life, or in life, generally. Basically, the...
-
One recurring issue with forecasts of multi-access edge computing is that it is easier to make predictions about cost than revenue and infra...
No comments:
Post a Comment