Wednesday, June 30, 2010
Consumers Use the Web, Companies Should Do the Same
If consumers are using video, social applications, wikis and other web applications to get and share information about companies and products, shouldn't companies be doing the same?
Labels:
consumer behavior
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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