Wednesday, June 30, 2010

Consumers Use the Web, Companies Should Do the Same

If consumers are using video, social applications, wikis and other web applications to get and share information about companies and products, shouldn't companies be doing the same?

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Traditional Media, Social Media and Chatbots All Act as Gatekeepers, But Chatbots are Most User-Driven

As a graduate student in a journalism program I assisted on a study of journalism education. It was pre-internet, so that did not emerge as ...