Monday, September 13, 2010

Text Campaigns are About Immediacy, Email Less So, Exec Says

Immediacy is what differentiates text message marketing from its email counterpart, according to an ExactTarget executive.

While the two channels are complementary ones that should tie together in multichannel campaigns, the campaign that simply mimics an email strategy in mobile will fail.

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AI Shifts From "Cognition" to "Consequence"

The shift from cognition to consequence is a useful way of looking at the meaning of chatbots becoming agents or artificial intelligence bei...