Ike Elliott over at Telecosm has completed a partial survey of business VoIP seats now in service. It's a tough number to come up with and is not exhaustive. But it is instructive.
The issue some of us have raised is whether hosted VoIP ever will be a business bigger than legacy Centrex was, in which case market saturation could come at about 33 million seats in service.
Ike's respondents do not represent the whole universe, but are instructive. We have a long ways to go before we can answer the question of how big hosted business IP telephony will be.
Tuesday, July 8, 2008
Hosted Business VoIP Seats: Long Ways to Go
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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