Thursday, April 2, 2009

Wells Fargo to Replace 50% of Desk Phones

Karen Bailey, Wells Fargo director of voice services, says her firm plans to replace 50 percent of employee desk phones with soft clients and mobile phones.

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Why So Few Firms Can Point to AI-Driven Productivity Gains

Relatively few firms so far have been able to quantify artificial intelligence productivity gains . But that has been the case for computing...