Tuesday, January 24, 2012

75% of Enterprises Use Social Media for Customer Service

Businesses use social media for a variety of reasons. Some 96 percent of respondents told Booz  & Company that they are using social media for “advertising and promotions.” 


Some 88 percent use social media for public relations.  Some 75 percent use social media for  customer service.  Social value in business 

No comments:

Verizon Fixed Wireless Keeps Growing Subscriber Base: What That Suggests About Demand

Most of us "dumb end users" of home broadband have probably realized the value-price proposition for broadband outweighs the ...