Tuesday, June 15, 2010

Sprint May Throttle Heavy Roaming Users

Sprint Nextel Corp. says laptop customers using an excessive amount of mobile data while roaming could have their accounts temporarily suspended, though the carrier still doesn't plan to limit the wireless connection for its high-volume smartphone customers, the Wall Street Journal reports.

The key issue here is heavy roaming use, off the core Sprint network, and the primary reason appears to be that Sprint obviously incurs direct incremental costs when users are on partner networks.

Sprint is changing its policies for data service for laptops users with mobile broadband cards or USB modems will not apply to smartphones.

Sprint already has a cap of 5 gigabytes of data usage within the network, and 300 megabytes of roaming data. Starting July 11, excessive data roaming by mobile laptop users could lead to Sprint suspending the off-network service until the customer's next billing cycle, unless the customer opts into a plan with extra charges for off-network usage.

Sprint says it will notify broadband customers by text message or email when they hit 75 percent and 90 percent of the roaming data limit. The plans include 5 cents per megabyte on the Sprint network and 25 cents when roaming.

The threat of suspension doesn't apply to usage on Sprint's 3G network or the 4G network run by partner Clearwire Corp., says Sprint spokesman Mark Elliott. "Sprint does not, nor plan to limit speeds, nor change a customer's ability to use any particular application or Internet site."

Analysts are expecting an industry-wide shift to control the amount of data traffic consumed by users, so the Sprint move is not unexpected, though Clearwire continues to say it will not cap data usage.

The issue is whether the new move will complicate Sprint's "simplicity" and "simply everything" marketing message.

T Mobile USA already has in place policies to throttle users who exceed the 5 gigabyte monthly cap. AT&T has adopted new caps of 200 megabytes and 2 gigabytes.

Verizon Wireless has not yet made any specific announcements about changes.

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