U.S. businesses say email more important than social networking

With the caveat that the environment is changing, a Gartner survey finds businesses consider email the most important messaging channel, rated nearly a "7" on a seven-point scale.

Web-conferencing scored near a "six" and instant messaging scored a "five." Social networking was ranked as a "four."

When asked how important social networking might be over the next couple of years, that position garnered a "five" ranking.

U.S. businesses say email more important than social networking - Social Marketing