Web-conferencing scored near a "six" and instant messaging scored a "five." Social networking was ranked as a "four."
When asked how important social networking might be over the next couple of years, that position garnered a "five" ranking.
Thursday, October 21, 2010
U.S. businesses say email more important than social networking
With the caveat that the environment is changing, a Gartner survey finds businesses consider email the most important messaging channel, rated nearly a "7" on a seven-point scale.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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