It sometimes is difficult to keep clear the distinctions between hosted and "cloud-based" services, but for BroadSoft, the difference between "BroadWorks" and BroadCloud" is the difference between a service provider hosting the app servers in their own network and having BroadSoft host the apps "in the cloud."
As you might imagine, there is a key difference in terms of how fast a customer can get a branded service up and running, the degree of resilience and the amount of integration work that might have to be done to get a BroadWorks solution up and running.
BroadCloud will include BroadSoft’s current SaaS products, PacketSmart and Casabi, as well as new unified communications services including instant messaging and presence; "BroadCloud Video," a high-definition, always-on, meet-me videoconferencing service, "BroadCloud Web Collaboration," a suite of web-based collaboration options, including screen sharing, a document library, chat, audio and video support and whiteboarding.
BroadCloud PacketSmart is a network assessment and monitoring service, while BroadCloud Casabi enables the delivery of group SMS, personalized content and tools that help keep families organized.
Friday, November 5, 2010
BroadCloud Simplifies Hosted UC and IP Telephony
Labels:
BroadCloud,
BroadSoft,
BroadWorks
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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