Wednesday, February 9, 2011

Bill to Mobile Isn't That Popular with Consumers

Consumers do not seem especially anxious to make payments in a retail environment while adding those transactions to a monthly wireless bill.

This is not good news for mobile operators, which are universally struggling with how they will insert themselves into the well-established payments value chain, researchers at the Yankee Group say.

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Why So Few Firms Can Point to AI-Driven Productivity Gains

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