Sunday, February 6, 2011

"Do Not Track" Implications

To be sure, a web version of the "do not call" list " is likely to get fairly broad consumer support. But "do not track," which will allow consumers to block detection of their website visits. Like many regulations, the notion is logical, but will have unintended consequences. For developers, application providers and many content sites, it means a more difficult revenue-generating challenge, since behavioral targeting would be impossible for the percentage of web users who opted into the the "do not track" program.

Some consumers will appreciate the privacy, of course. But the trade-off will likely be exposure to non-targeted or poorly targeted advertising, rather than ads that more-closely align with each consumer's actual interests and needs.

A "Do Not Track" law would also make it difficult for agencies to accurately report return-on-investment to clients, others will note.

The same sort of conundrum occurs because of network neutrality rules that forbid packet priorities for consumer broadband access services. While some will point to the competition-enhancing aspect (applications and services owned by ISPs cannot be favored over independent apps and services of the same type), there is a trade-off. Consumers cannot set their own priorities for apps and services.

Though it is possible to design an access service to give top priority for bandwidth, and other performance-enhancing measures, to apps the consumer designates as "the most important right now," network neutrality rules allow businesses, but not consumers, to make such stipulations.

A consumer might like to create and enforce rules that give top priority to VoIP sessions and videoconferencing. during business hours. During evenings, those settings might switch to give entertainment video top priority. Software updates might always be given the lowest priority, with email and web surfing in between.

"Do not track" rules are likely to have the same sort of predictable consequences. Some apps and features of value to consumers will be sacrificed. And there will be some negative consequences for some in the content delivery ecosystem, as well.

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