Thursday, February 3, 2011

Phantom Data: How Big a Problem?

Phantom data usage being billed against customer accounts appears to be a growing problem.

Apple iPhones apparently have had the issue, a consultant study has found. Microsoft Windows Phone 7 users have complained of inexplicable data usage being charged to their cell data accounts. Microsoft tracked down the "phantom data" bug that they attributed to a third party.

Apple continues to remain silent and some customers of the iPhone in the U.S. and abroad continue to complain to their carriers about 'phantom data' usage.

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