"Reasonable cost" is at least in part a simple matter of price transparency. In a triple play, the actual "cost" of a component is an accounting exercise. Still, what is "reasonable" changes over time. At any given point in time, however, there typically is a gap between the pricing of consumer services and business services, at least in part because the business services are offered with quality of service assurances and a higher level of service overall.
But it wouldn't be unusual for price differences between a business class service and a consumer class service to amount to an order of magnitude. Even a municipal provider might have to maintain those sorts of price relationships.
http://www.dailytech.com/article.aspx?newsid=21696
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